J

Josia Marie D. Mainit

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Virtual Assistant
General Trias, Calabarzon, Philippines

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Résumé


Jobs verified_user 0% verified
  • Block LLP
    Intake Specialist/Legal Intake Specialist
    Block LLP
    Jan 2022 - Jan 2024 (2 years 1 month)
    • Enter client information into computer systems.
    • Perform administrative support tasks as assigned.
    • Conduct follow up cadences as needed.
    • Interview prospective clients by phone and email to become familiar with their cases.
    • Conduct basic research to investigate whether prospective clients' claims have merit.
    • Evaluate prospective clients' claims to determine whether they're in line with the areas of practice and experience of the firm.
  • M
    Lead Generation Specialist/Cold Caller
    Media Matters Collision Repair
    Jan 2022 - Jan 2024 (2 years 1 month)
    • Gather relevant information about the company to update its profile.
    • Ensure the company's profile is accurate and up-to-date.
    • Made proactive outbound calls as needed, whether it's to clients and partners.
  • C
    Executive Assistant
    Celebrity Chef
    Jan 2022 - Jan 2024 (2 years 1 month)
    • Scheduling
    • Review, prioritize and respond to emails.
    • Organize documents
    • Maintain records and invoicing.
  • G
    Manychat Moderator
    Good United
    Jan 2022 - Jan 2023 (1 year 1 month)
    • Involve identifying and attracting potential customers or clients who might be interested in a product or service.
    • Proactively reaching out to individuals or businesses via phone to initiate conversations.
    • Sent targeted emails to prospects, whether for introducing a product, following up on leads, or nurturing relationships.
    • Respond promptly to chat messages.
    • Created and document error tickets for any issues encountered by participants.
    • Timely responded and accurately logged tickets are essential parts of my role.
  • P
    VA/ Recruitment Specialist/ Full Desk Recruiter
    Premier Healthcare Staffing Solutions
    Jan 2021 - Jan 2022 (1 year 1 month)
    • Place outbound calls to healthcare facilities.
    • Inquired about any staffing challenges they may be facing.
    • Prepare and sent email proposals, quotations, and contracts to decision-makers.
    • Ensure timely follow-up calls to confirm receipt of the proposal and readiness for signing.
    • Engage in recruitment efforts on social media platforms specifically targeting healthcare professionals.
    • Conduct phone interviews to assess experience and fit for the role and the firm.
    • Work with the company from start to finish-from the search to signing the offer letter-to ensure they're hiring someone who will have an immediate, measurable impact on their business.
    • Check Kamana profile of candidate/prospect.
  • S
    Business Sales Development Representative / VA
    Showmetry (Btb Campaign)
    Jan 2021 - Jan 2022 (1 year 1 month)
    • Conduct thorough research on social media platforms such as Linkedin, Google, Facebook, Twitter, and Instagram to evaluate businesses and ensure their alignment with our event objectives.
    • Create customized email templates, established effective sequencing, and execute targeted email marketing campaigns.
    • Engage with business owners, delivering compelling presentations about our digital platform designed to reach consumers nationwide.
  • Magic Inc.
    Business Development Manager
    Magic Inc.
    Jan 2019 - Jan 2024 (5 years 1 month)
    • Follow up with leads, established relationships with potential new clients.
    • Attend business meetings with prospective clients
    • Promote the company's products/services addressing or predicting clients' objectives.
    • Assist in pre-screening candidates prior to client interview.
    • Assist in onboarding both client and VA.
  • Giggster
    Senior Onboarding Locator
    Giggster
    Jan 2015 - Jan 2020 (5 years 1 month)
    • Handle Airbnb space and listings.
    • Engage with potential leads, assess their qualifications.
    • Prepare draft listings for their successful onboarding and publication on our platform.
  • VGW
    Customer Support Assistant
    VGW
    Jan 2015 - Jan 2018 (3 years 1 month)
    • Assist customers with inquiries or concerns related to a company's products or services via both email and chat.
    • Specialize in efficient ticket handling, managed inquiries and issues.
  • Telstra
    Customer Service Representative
    Telstra
    Mar 2014 - Dec 2015 (1 year 10 months)
    • Effectively addressed customer inquiries via phone, ensuring prompt and professional responses.
    • Achieve first-call resolution, maintained up-to-date knowledge of the company's products and services
    • Skillfully handled objections and escalated technical requests to colleagues.
  • V
    Social Media Manager/ Marketer/VA
    Virtual assistant for Financial coach
    Jan 2014 - Jan 2015 (1 year 1 month)
    • Collaborate with a direct client or influencer to curate engaging content for their social media platforms.
    • Manage posts, promptly responding to member inquiries, fostered brand awareness, and facilitated connect calls with account owners for upcoming events.
  • F
    Appointment Setter
    Farmers Insurance (Auto and Home Insurance- US account)
    Jan 2014 - Jan 2015 (1 year 1 month)
    • Coordinate appointments with potential clients to explore available options in person with our sales agents.
    • Conducted outbound calls to present home and auto insurance offerings.
  • TELUS International Philippines
    Outbound Sales Representative
    TELUS International Philippines
    Jul 2008 - Mar 2021 (12 years 9 months)
    • High-performing team member.
    • Engage in outbound calls to existing Telus customers.
    • Provide additional services such as OPTIK TV, internet, renewals, mobility solutions, and channel upsell.
  • Q
    Outbound Sales Representative
    Q Interaction
    Dec 2007 - Current (18 years 11 months)
    • Conduct outbound calls to timeshare owners and vocational property owners who were potentially interested in selling or renting their timeshare.
    • Provide necessary information for database updates and scheduled appointments, with the goal of potentially closing sales.
  • V
    Finanacial Backer
    Virtual Assistant (VA) for a direct client
    Apr 2006 - Nov 2007 (1 year 8 months)
    • Serve as a Virtual Assistant (VA) for a direct client.
    • Made outbound calls to small business owners.
    • Offer financial support solutions.
    • Coordinate appointments with our onshore loan officers to discuss available options with the clients.
Education verified_user 0% verified
  • University of Makati
    BS in Computer Science
    University of Makati
    Jan 2004 - Jan 2006 (2 years 1 month)
    Full Scholar (Undergraduate)