J

Joshua Ogunleye

About

Detail

Lagos, Nigeria

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • X
    Executive Office Manager (Remote)
    XP Life Inc.
    Mar 2023 - Jan 2025 (1 year 11 months)
     Manage the executive office and ensure that all operations are efficient and effective.  Manage the CEO and CTO's calendars to schedule and coordinate meetings, events, and conferences.  Maintain a professional and organized work environment.  Assist in managing key projects by tracking deadlines, milestones, and team coordination.  Assist with drafting business plans, sales pitches, presentations, proposals and other documents as required.  Serve as a point ofcontact between executives, staff, and external stakeholders, handling phone calls, emails, and correspondence.  Manage and coordinate travel arrangements for the executive office staff.  Ensure that all executive office documents and records are properly maintained.  Coordi
  • INFUSEmedia
    Lead Verification Specialist
    INFUSEmedia
    Jan 2022 - Jun 2022 (6 months)
     Verify leads that have been generated by the Lead Generation specialists to ensure accurate information ofthe leads.  Use sales scripts to make outbound calls to the leads.  Cross check their information from online sources to ensure it matches the specified requirements.  Accurately compute lead's details on Excel and/or the verification platform.
  • S
    Sales & Customer Support Representative
    Swift Networks Limited
    Nov 2017 - Apr 2020 (2 years 6 months)
     Listen to customers' concerns and complaints with the aim ofidentifying the causes of the problem.  Empathize with customers and provide appropriate responses to customer issues and work quickly to resolve them by email, live chat and calls.  Establish, maintain and regularly update customers' accounts information using the CRM (Microsoft Dynamics).  Escalate queries and concerns of customers to appropriate teams (Network and IT team, Accounting team, or Marketing team), and follow-up with the team to ensure resolution.  Cold call potential customers to present our products and services to them; receive inbound calls from existing customers and provide answers to their queries.
Education verified_user 0% verified
  • C
    Human Resource Practitioners' Licence
    Chartered Institute of Personnel Management (CIPM)
    Aug 2023
  • Lagos State University
    Industrial Relations and Human Resource Management
    Lagos State University
    Oct 2018 - Feb 2023 (4 years 5 months)