Infantryman
US ARMY
Sep 2017 - Jan 2021 (3 years 5 months)
• Supervised training, transportation, and mission enhancement for personnel, weapons and cargo. • Led a maintenance team and provided reports for efficient personnel tracking and reporting processes. • Trained personnel on Common Remotely Operated Weapon Station functions, reducing external training costs. • Supported Information Dissemination and Content Staging. • Trained team in WAN configuration, management, and monitoring. • Enhanced Service Desk Management, including incident and problem processing, change request processing, and user interaction. • Performed weapon station maintenance, bore-sight alignment, and network administration.