Senior NetOps Engineer II
PointClickCare
Jul 2022 - Dec 2025 (3 years 6 months)
Architected and operated multi-region AWS cloud platforms to support essential SaaS and data exchange systems for national healthcare providers.Built and supported secure cloud networking foundations, delivering scalable application and data platforms with 99.99% availability.Improved cloud infrastructure provisioning through Terraform and CloudFormation, cutting down manual modifications by 40%.Controlled platform access, segmentation, and firewall policies throughout environments, ensuring adherence to HIPAA and NIST 800-53 regulations.Worked with application and data teams to develop dependable connectivity models for high-volume integrations and analytics users.Managed production troubleshooting and enhanced performance across cloud net