Joshua Dilly

Vice President, Business Analyst

BNY

May 2022 - Current (4 years)

• Strengthened the bank's risk and fraud capabilities by securing Compliance approvals and implementing data quality improvements, reducing regulatory risks. • Collaborated with global teams across five offices in three countries on an enterprise-wide regulatory-driven program, leading to two successful go-lives. • Expedited testing efforts by quickly mastering a new messaging format for cross-border payments, addressing knowledge gaps within the team. • Elicited and validated high-level requirements for payment returns and downstream systems, mitigating design risks by coordinating with concurrent programs. • Led test case identification, defect tracking, and JIRA dashboard management, ensuring structured testing and resolution; facil

A

Senior Business Analyst

Ascyndent

Sep 2021 - May 2022 (9 months)

• Defined and documented a governance structure for a multi-million-dollar migration program spanning five major systems and multiple integration streams. • Advised 2 program managers, 3 project managers, 7 business analysts, and 4 test leads, ensuring cross-program process alignment. • Administered Confluence and JIRA projects, maintaining stakeholder matrix and fostering streamlined communication. • Led a multi-application testing effort, rapidly aligning with diverse teams to drive a successful testing phase despite initial system unfamiliarity.

Product Owner / Business Analyst

Eliassen Group

Aug 2020 - Sep 2021 (1 year 2 months)

• Partnered with Product Managers and Owners to build and refine a feature backlog, enabling two software teams to advance API-based features. • Coordinated with Architect and other Product Owners to address Capability and Feature dependencies for User Management on a platform supporting mobile applications. • Stepped in as interim Product Owner, maintaining delivery momentum for a high-priority project on a mobile application platform.

Business Analyst

PLS Logistics Services

Sep 2019 - Aug 2020 (1 year)

• Elicited and documented 100+ user stories for Ecommerce, API integrations, and core business applications, prioritizing them based on executive input. • Led migration efforts from legacy systems, training sales teams and incorporating user feedback into system improvements. • Collaborated with finance, development, and infrastructure teams to resolve Microsoft AX ERP issues, restoring financial operations after a cybersecurity incident.

Business Analyst and Software Consultant

ISG

Jan 2019 - Sep 2019 (9 months)

• Managed IT operations for the Pittsburgh office, supporting 100+ employees and coordinating technology solutions. • Recruited and mentored an IT staff member, overseeing development efforts and skill-building. • Orchestrated the IT transition for the Litigation Solutions division, facilitating a smooth acquisition process. • Conducted software demonstrations and business process discussions with executives during an acquisition. • Used SQL to analyze business processes, troubleshoot system and optimize reporting automation.

Y

Business Analyst II

York Risk Services Group, Formerly Careworks MCS MCMC, LLC

Nov 2015 - Dec 2018 (3 years 2 months)

• Acted as Product Manager for the Litigation Solutions division, managing development project priorities in JIRA based on business needs. • Integrated Agile principles into the development team's workflow, conducting daily standups, backlog refinement, and sprint retrospectives. • Led a compliance process improvement project from initiation to completion. • Coordinated with infrastructure team and vendor to update development platform. • Negotiated software changes with business owners and security teams, aligning on operational needs. • Provided documentation and responses for supplier risk questionnaires and SOC audits.

About

Detail

Timeline

Résumé