J

José Torres

About

Detail

Mexico
Contact José regarding: 
work
Full-time jobs
Starting at USD3.45K/month

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • DYOPATH
    NOC Service Desk Analyst L2
    DYOPATH
    Jan 2024 - Current (2 years 4 months)
    • Perform end-user technical support, troubleshooting, and tuning for 200+ end users hardware and systems, peripheral hardware (i.e. printers/copiers, etc.) and initial triage for client network environments. • Windows 11 and MacOS troubleshooting, operations and end-point protection (Cybereason, CrowdStrike). • Microsoft 365 and Google Workspace administration. • Azure AD, Active Directory, Outlook, SharePoint administration for 200+ users (Entra ID, Intune, Kandji). • Perform network configuration and troubleshooting. (Cisco Meraki, Palo Alto FWs, Azure, F5). • Respond to network and server alerts to ensure maximum up time of identified devices. (Grafana, OpsGenie). • Perform network automation tasks. (Azure DevOps, Terraform). •
  • freelance
    IT Technician
    freelance
    Jun 2023 - Jan 2024 (8 months)
    • Configured, deployed network infrastructure for CCTV, IP cameras, NVRs, structured cabling, switches, access points from vendors such as Cisco, Ubiquiti, HikVision, Dahua. • Configured and installed 10+ device HikVision alarm systems in homes and businesses. • Configured SD-WAN, wireless connectivity for SMBs ranging from 200 Mbps up to 1 Gbps connectivity.
  • Universidad Politécnica de Pénjamo
    IT Operations Specialist
    Universidad Politécnica de Pénjamo
    Jan 2020 - May 2023 (3 years 5 months)
    • Configured from scratch and deployed new network infrastructure to serve 2000+ users throughout the campus telecom rooms (Cisco stacked switches, Cisco routers, Fortinet/FortiGate firewall, Ubiquiti access points, optical network, IP cameras, NVRs). • Configured interfaces, virtual IPs mapping, web and application filters, fixed and scheduled firewall and traffic-shaping policies, VPN-SSL and VPN-IPsec tunnels for remote access; SD-WAN configuration and management on Cybersecurity equipment (Fortinet/FortiGate). • Performed network traffic analysis using Wireshark. • Managed software updates on MECM environment for 200+ endpoints. • Managed PBX to VoIP migration, set up new voice infrastructure configuration for 50 VoIP devices. • Se
Education verified_user 0% verified
  • ISC2
    ISC2 CC - Certified in Cybersecurity
    ISC2
    Feb 2025 - Current (1 year 3 months)
  • Oracle
    Oracle Cloud Infrastructure 2024 Certified Foundations Associate
    Oracle
    Dec 2024 - Current (1 year 5 months)
  • Huawei
    Huawei Certified ICT Associate
    Huawei
    Nov 2018 - Current (7 years 6 months)
  • Cisco
    Cisco Certified Network Associate
    Cisco
    Sep 2018 - Current (7 years 8 months)
  • Universidad Tecnológica de León
    Bachelor of Science
    Universidad Tecnológica de León
    Aug 2017 - Jan 2020 (2 years 6 months)
  • Universidad Tecnológica de León
    Associate of Science
    Universidad Tecnológica de León
    Aug 2014 - Jan 2017 (2 years 6 months)