J

Jose Spindola Lopez

About

Detail

bilingual customer service representative/translator
Mexico
Contact Jose regarding: 
work
Full-time jobs
Starting at USD12/hour

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • NinjaVA
    Virtual Assistant public Remote experience
    NinjaVA
    Aug 2024 - Current (2 years 3 months)
    Provide comprehensive Virtual Assistant support, executing backend office tasks, generating qualified leads, and maintaining high customer satisfaction. Handle inbound customer calls professionally, respond to customer emails promptly, and maintain accurate records in CRM platforms. Manage appointment scheduling and support dispatch teams with daily operations to ensure seamless workflow execution. Learn and utilize company-specific software tools efficiently to maintain organized records and deliver outstanding customer service experiences.
  • The Call Gurus
    Customer Service Representative (CSR) public Remote experience
    The Call Gurus
    Oct 2021 - Aug 2024 (2 years 11 months)
    Managed incoming and outgoing customer calls, identifying customer needs and delivering accurate information with strong phone etiquette. Resolved customer complaints promptly, following communication guidelines and ensuring thorough follow-up for complete satisfaction. Processed customer accounts, updated records, filed documentation, and generated sales leads.
  • S
    OWNER
    SPINSAT FIBER SOLUTIONS
    Jan 2014 - Jan 2021 (7 years 1 month)
    Responsible for leading and supervising a team of technical staff. Oversee the operation and maintenance of the telecommunications infrastructure to ensure network reliability, security, and performance. To inspire and motivate team to achieve company goals.
  • S
    OWNER
    SPIN GRAPHIC ARTS
    Jan 2001 - Jan 2011 (10 years 1 month)
    Providing graphic design services, this includes creating visual content for clients such as logos, branding materials, marketing collateral (brochures, posters, flyers), packaging design, website design, social media graphics, and more.
Education verified_user 0% verified
  • S
    Graphic Design & Digital Arts
    Santa Fe University of Art & Design
  • G
    G. E. D.
    Garfield Community Adult School
Projects (professional or personal) verified_user 0% verified
  • g
    google fiber