Jose Rodolfo Godinez Solano Software Engineer II @ Microsoft | Ex-Amazon |

Software Engineer II

Microsoft

Feb 2024 - Current (2 years 3 months)

At Microsoft, I contribute to the development and maintenance of backend services that support core experiences across products like Xbox and Microsoft Teams. - Designed and implemented distributed systems to support game publishing workflows and configuration management. - Developed backend components for semantic search and vector storage services used in AI-powered features such as Teams Copilot. - Collaborate cross-functionally with product teams to ensure scalability, availability, and maintainability of critical infrastructure.

Adjunct Professor of Computer Science

Tecnológico de Costa Rica

Jan 2024 - Dec 2024 (1 year)

Served as a part-time instructor for undergraduate courses in Computer Science, focusing on foundational and intermediate programming skills. - Taught Introduction to Programming and Object-Oriented Programming, using Python and Java to illustrate core software development concepts. - Designed assignments, projects, and exams to help students develop algorithmic thinking and solid programming practices. - Mentored students in their transition to university-level CS courses and advised on academic and career paths. - Promoted critical thinking, clean code practices, and collaborative learning through hands-on sessions and personalized feedback.

Software Development Engineer II

Amazon

Jul 2021 - Jan 2024 (2 years 7 months)

As part of the global IT automation team at Amazon, I worked on services that improved hardware lifecycle management across the company. - Designed event-driven backend systems to automate hardware decommissioning and inventory tracking. - Built data pipelines and services to monitor and clean up asset-related metadata. - Participated in code reviews, on-call rotations, and contributed to maintaining high operational standards. - Mentored interns and junior engineers, fostering knowledge sharing and ownership within the team.

Software Engineer

IBM

Feb 2021 - Jun 2021 (5 months)

At IBM, I supported cloud infrastructure automation initiatives through backend development and DevOps tooling. - Maintained APIs and backend logic for a hybrid cloud platform-as-a-service solution. - Authored internal documentation and runbooks to improve troubleshooting and operational efficiency. - Engaged in knowledge-sharing sessions to align best practices across the team.

B

Software Engineer

Backcountrycom

Aug 2020 - Feb 2021 (7 months)

Contributed to the development and continuous improvement of e-commerce platforms, focusing on customer experience and system integration. - Enhanced the accessibility and usability of customer-facing websites, ensuring compliance with modern web standards and improving cross-device responsiveness. - Integrated secure third-party services for payment processing, user authentication, and analytics to support business scalability. - Collaborated with frontend and backend teams to ensure seamless user experiences and maintain high code quality across deployments.

DevOps Automation Engineer Intern

Equifax Costa Rica

Feb 2020 - Jun 2020 (5 months)

Joined the internal tools and automation team to support IT operations through intelligent systems. - Developed chatbot solutions to automate and streamline IT support request triaging, reducing manual intervention for common issues. - Implemented conversational flows and integrations with internal ticketing systems and knowledge bases. - Contributed to improving response time and user satisfaction for internal IT support services.

Jose Rodolfo Godinez Solano

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