Software Development and IT Services
Startup
Nov 2014 - Nov 2023 (9 years 1 month)
• Enhanced online presence, resulting in increased customer engagement by successful use of Angular and
VueJS framework to design and implement new web features.
• Increased efficiency by ensuring the optimal running of the organization’s web systems, by performing IT
related tasks like email, hosting and domain management, also cyber security with tools like Cloudflare.
• To improve and automate internal processes, a new version of the organization’s CRM was developed.
Technologies and tools involved: Laravel, MySQL, JQuery, Bootstrap, Bower, Grunt, Git.
• Improve customer service and retention rates with the implementation of a web contact center, powered by the Twilio communication platform. Technologies and tools involved: Laravel,