Tracking and checking the status of the order. Cancellations and refunds.
Customer Service Representative
Homage
Jul 2024 - Aug 2025(1 year 2 months)
Leading and coaching a team to efficiently manage and improve customer appointment processes, ensuring organized workflows and positive outcomes for customers.
Customer Service Representative
Shopify
Jan 2022 - Aug 2024(2 years 8 months)
Checked the merchants inventory and fulfill orders.