J

Jose Manuel Coto Valverde

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Telecom and Voice design Engineer
Provincia de Limon, Costa Rica

Contact Jose regarding: 
Flexible work
Starting at USD20/hour
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Internships
Starting at USD20/hour

Timeline


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Education

Résumé


Jobs verified_user 0% verified
  • S
    Senior IT Project Manager
    Systal Technologies Solutions
    Apr 2025 - Current (1 year 7 months)
    I lead end-to-end project management for LAN/WAN implementations (Cisco/Versa) and WAP deployments (Juniper Mist). My role includes ensuring SLA compliance, budget tracking, risk management, and coordinating internal and external teams. I work closely with the Program Manager to align projects with strategic goals while providing regular progress updates and milestone reports.
  • NearLinx
    Technical Project Manager
    NearLinx
    May 2024 - Apr 2025 (1 year)
    Led SD-WAN deployment projects across the US and Europe, ensuring seamless implementation and alignment with business objectives. Acted as a bridge between business requirements and technical execution, managing resources, timelines, and project financials. Oversaw the full integration process of adding a third-party engineering resource for installations, including training, scheduling, and setting alignment guidelines. Coordinated cross-regional teams, ensuring effective collaboration and communication between stakeholders. Maintained project visibility through regular status updates, risk assessments, and progress reporting. Passionate about leveraging new technology solutions and optimizing operational efficiency.
  • Concentrix
    Google Customer Engineer – Google Cloud Platform (GCP)
    Concentrix
    Jul 2023 - Apr 2024 (10 months)
    Designed and maintained cloud infrastructure solutions on Google Cloud Platform (GCP) to support enterprise applications and workloads. Managed and optimized Compute Engine, Cloud Storage, Cloud SQL, and Kubernetes Engine (GKE) for high availability and scalability. Designed and configured networking solutions including VPC, Cloud VPN, Interconnect, and Load Balancing for secure and reliable connectivity. Implemented identity and access management (IAM), security policies, and compliance controls to protect cloud environments. Led cloud migration and modernization projects, assessing existing systems and executing seamless transitions to GCP. Integrated BigQuery, Pub/Sub, Dataflow, and AI/ML services for real-time analytics and data process
  • B
    GaaS Customer Solutions Engineer
    Bosch Americas
    Aug 2022 - Apr 2024 (1 year 9 months)
    Designed and implemented Genesys Contact Center solutions, enhancing operational efficiency for Bosch's global operations. Led incident management initiatives across Iberia, the US, and Europe, streamlining processes from design through implementation. Conducted configuration and monitoring of Oracle and AudioCodes for SIP and TDM traffic, ensuring seamless communication. Managed comprehensive project plans, aligning timelines and budgets while ensuring stakeholder alignment and satisfaction.
  • NearLinx
    Service Activation Engineer
    NearLinx
    Feb 2022 - Jul 2022 (6 months)
    Executed service activation for SDWAN and VoIP services, managing TDM-to-SIP migration and ensuring operational readiness.
  • U
    University Teacher
    Universidad Latina UACA
    Apr 2019 - Sep 2023 (4 years 6 months)
    Delivered comprehensive instruction in Systems Engineering topics, including Databases, Networking, and Project Management. Mentored students in practical applications of engineering principles, fostering the next generation of engineering professionals.
  • LinkAmerica
    Senior Network & VoIP Design Engineer
    LinkAmerica
    May 2012 - Aug 2022 (10 years 4 months)
    Senior Network & VoIP Design Engineer, technical consultant, technical project manager, and voice transformation overlay point of contact, developing network product and design solutions for large to medium-sized enterprise customers using various technical tools. Translate customer needs into practical real-world business solutions. Create design deliverables including bills of materials, network diagrams, statements of work, job costing, and equipment price quotations. Participate regularly in individual and group conference calls with sales account teams and end-users to clarify and define customer requirements. Work to specify the most cost-efficient designs and configurations to provide a compelling value proposition to the end-user an
  • S
    Tier 2 VoIP Engineer / Cisco TAC Voice Engineer
    Sykes Latin America
    Jul 2007 - Apr 2012 (4 years 10 months)
    Provided technical support for VoIP solutions, including Cisco Call Manager and 3Com NBX, ensuring high availability and customer satisfaction
Education verified_user 0% verified
  • Universidad Tecnológica Costarricense
    Postgraduate in Systems Engineering
    Universidad Tecnológica Costarricense
    Jan 2018 - Jan 2019 (1 year 1 month)
    Guápiles, Limón
  • Universidad Tecnológica Costarricense
    Bachelor of Systems Engineering
    Universidad Tecnológica Costarricense
    Jan 2015 - Jan 2018 (3 years 1 month)
    Guápiles, Limón