Jose Luis Gomez Orozco

VCF Specialist

Tata Consultancy Services (TCS)

Oct 2024 - Current (2 years 1 month)

Provide L3 global support for enterprise VCF on VxRail environments, reducing MTTR for P1/P2 incidents via structured troubleshooting of vSphere, vSAN, and NSX-T.
Own full VCF lifecycle: deployment, upgrades via SDDC Manager/vLCM, patching and proactive health checks for production clusters.
Manage vendor cases with VMware/Broadcom and Dell and track via ServiceNow, maintaining SLA compliance >98%.
Technologies: vSphere, ESXi, vCenter, vSAN, NSX-T, VMware Aria Suite, VxRail Manager, Tanzu, Kubernetes, Azure

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VMware SRE.

*UST Global.

May 2023 - Jul 2024 (1 year 3 months)

I am assigned to the VMware inc account as a VMware SRE Engineer with the Latin America team. Among my activities are providing local VMware Cloud Foundation services to Premier customers running complex VCF Software Defined Data Centers on VxRail globally (and other vendors). Assist with issues/updates/monitoring on any component of the VCF product SDDC stack through automation tools and CI/CD processes. I provide support, not limited to, the following components: VCF and SDDC orchestration, lifecycle management and troubleshooting • Advanced VSAN. NSX-T/NSX-V • Troubleshooting Sysops (vSphere and vCenter) • vRealize Automation and Log Insight. • Troubleshooting VxRail and other vendors: Linux, networking, OS performance, etc. • Docke

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vXRail Engineer.

TATA TCS.

May 2023 - Jul 2024 (1 year 3 months)

Assigned to a project with an international company in a multicultural team, covering on-call when required, the activities I perform in this job are the following: • L3 support in VMware and DELL Technologies globally. • Administration, deploy, updates, monitoring, troubleshooting in enterprise environments with VMware Cloud Foundation on vXRail. • Contact and ticket tracking with vendors (VMware and DELL). • Ticket resolution in the SNOW tool. • Administration of VMware technologies such as vSphere, ESXi, vCenter, vSAN, NSX T, VMware Aria Suit, VAO, VAL, Tanzu, Kubernetes.

Virtualization Solution Engineer.

Shorewise

Oct 2021 - Apr 2023 (1 year 7 months)

VMware expert and leader of projects in virtualization with VMware, integration Hitachi technologies with VMware technologies, vSAN, vROPs, vRLI, vSPhere, vCenter, UCP Advisor, VMware Cloud Foundation, Tanzu and Kubernetes, physical servers of Hitachi, updates of all environments with vLCM and UCP Advisor, generate reports and documentation about best practice to use new integration technologies, advanced troubleshooting in environments, monitoring and new implementation of infrastructure, automation using scripting with

Consultant Engineer VMware

Disc

Apr 2021 - Oct 2021 (7 months)

VMware expert, consultant, and direct support to VMware company, technical leader in infrastructure update project, update of the client's infrastructure, technical documentation, work plan, follow-up with the client, configuration and implementation of new technology, vsphere 7, vCenter, vSAN, vRealize Operation Manager and vRealize Log Insight, advanced troubleshooting in the virtual environment, scripting with PowerCLI, Integration with rack-type and blade-type Cisco UCS servers.

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IT Support Specialist L2

*Focus on services

Nov 2020 - Apr 2021 (6 months)

Mirrored virtualization support with VMWARE vSAN with DELL EMC and its VXRAIL technology, infrastructure configuration, management and troobleshoting, SAN storage with Unity servers and virtual SAN with VMWARE vSAN, integration with vXRAIL manager, vROPs. Advanced configurations with vCenter and vSphere, NIOC, SIOC, affinity rules, vDS, RR, HA, DRS, vMotion, vMotion Storage, ISCSI Target with vSAN, storage profiles, template creation, snapshots, OVA and OVF deployment, server and patch update through update manager and baseline creation, procedural creation and documentation, powerCLI scripting, process and report automation, new cluster deployment, contact with suppliers and vendors, fault and ticket tracking, physical part change on physi

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Engineer VMware

*IDS Consulting

Apr 2020 - Nov 2020 (8 months)

Consultant and direct support to Herbalife Company, administrating its infrastructure, ESXi, vSPhere, vCenter, vSAN, NSX, Horizon VDI, RDSH technologies, Develop of projects, new technologies with VMware, patching, upgrades, troubleshooting, administration of the VDI with VMware Horizon, remote apps, virtual networks with NSX, DRS, HA, distributed switches, vMotion, vMotion storage, affinity rules, profiles, hardening ESXI servers, management of physical HP servers, monitoring of ILOs, Synergy and 7000c blade type servers, Onboard administrator, One View, virtual connect, shared storage with convergence 3PAR, ISILON, creation of virtual servers, windows servers and Linux, security for desktop pools group management, hyperconvergece with vSA

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SR Servers Manager.

May 2019 - Apr 2020 (1 year)

Manage physical, virtual servers and storage, install and configure vSphere 6.7. HP server, DELL, Huawei, Cisco, Lenovo and IBM. Servers Storage 3PAR, Huawei OceanStor, IBM, HP Blade servers. Virtualization project leader design, architecture and implementation, Migrations, updates, documentation, application of best practices, ITILv4, advanced configurations (HA, DRS, RR, vSAN, distributed switches, Storage DRS, etc.), Hypervisor, Hyper-V, ESXi, Xen Server. Administration of 6 different domains (AD DCs), GPO policies, OUs, groups, users, PoweShell scripting process automation. Windows Server 2008 Server Administration, 2008 R2, 2012, 2012 R2, 2016 and 2019. DHCP services, DNS, WSUS, Radius Server, Remot Apps, File Server, iSCSI Targets, SM

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Data center specialist engineer.

Comercializadora de Valor Agregado SA de CV value.

Jun 2018 - May 2019 (1 year)

Server architecture, virtualization environments, storage (SAN / NAS), Hyperconvergence / Convergence. Presale servers, storage, virtualization hyperconvergence with Lenovo, DELL EMC, Huawei, Intel, VMWare, Nutanix brands. Installation, configuration and administration of servers and virtual environments with VMware, Hyper V and hyperconvergence environments with Nutanix, VSANs, Windows Server 2019 S2D. Installing, configuring and managing Windows Server environments with any version and Linux Red Hat, CentOS, Suse, Ubuntu. Installation, configuration and administration of servers for storage SAN / NAS All Flash or hybrid, creating LUNs, iSCSI, FC, FCoE, Storage Pool, RAIDs, compression, deduplication, encryption information connections. Ti

JR Engineer Infrastructure

MueblesAmerica

Sep 2017 - Apr 2018 (8 months)

Monitoring, management and configuration of virtual servers Windows, virtualization environment ESXi, vSphere, vCenter management and configuration backups with Veeam and Data Protector backup disk and tape, Nagios monitoring tools, PRTG, IRS, Active Directory administration server NAS storage, shared folders SMB 3.0, DNS, DHCP failover, WSUS server, file and storage service, print server, migration MV's and AD, routing, VLANs, AppRemote, RDP servers, remote access CALs, SAN network management arrangement 3PAR disks, Store ONCE, UPS, monitoring check list daily Data Center.

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Creativas

Grupo Ofertas

Jan 2017 - Sep 2017 (9 months)

Network and server administrator, manager of the systems department. Member support, installation and configuration computer equipment, structured cabling, cisco equipment, TPLINK, VLANs configuration, monitoring and server configuration Windows Server 2012 and 2008 R2, Active Directory AD DS, File Server, DNS, remote connection, DHCP, Remote Apps, print server, monitoring implementation CRM Dynamics GP Windows, maintenance of computer equipment, security cameras, DVR configuration, monitoring firewall zonicwall, virtualization Hyper V, PFsense virtualized firewall, VPN setup, configuration redundant band WAN routeador, configuration and installation networks wifi , security, databases SQLServer 2012 data, installation and Outlook email acc

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Network and server administrator, developer HMI

Ordify

Jan 2017 - Jul 2017 (7 months)

Setting switching and routing, server administrator NAS QNAP, installation and server configuration windows server 2008 - 2012 r2, virtualization Hyper V, VMware, vSphere, configuring WiFi networks, programmer HMI SCADA systems, Visual Basic, firewalls, optical fiber links mono mode and multimode , structured cabling, maintenance of computer equipment and industrial stratix cisco switches, VLAN configuration, VLAN Routing Inter, DHCP server configuration, DNS, remote connections, baces data, SQL Server 2008 2012, SQL Reporting Services, Active Directory Windows Server 2012

Network and server administrator

Telecable

Jun 2016 - Oct 2016 (5 months)

Maintenance remotely via Windows, Visual Fox Pro language support, computer equipment maintenance management systems. Support remotely for administrative systems, networks administration WiFi Hotel Belo Morelia, administration Telecable network, channel 6, Littlefriends and corporate schools, installation and configuration network infrastructure, installation administrative systems and management of Windows Server 2008 and 2012, Active Directory Domains, installing and configuring wifi networks APs.

Jose Luis Gomez Orozco

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Jose Luis Gomez Orozco

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Behavioral traits