José Francisco Rodríguez Peraza José Francisco Rodríguez Peraza

C

Chatter

Jan 2022 - May 2024 (2 years 5 months)

I have worked as a chatter, in charge of the administration and sale of content for OF accounts, fansly among others, using the Infloww program, I worked for White coast employees.

G

Sales Agent

GlobalBridgeSolutions

Feb 2021 - Current (5 years 5 months)

As a Sales Agent at GlobalBridgeSolutions, I specialized in cold calling within the insurance sector, including Medical, Supplemental, Accident, and Funeral insurance. My role involved engaging potential clients, understanding their needs, and providing tailored solutions to enhance their coverage options. I leveraged my strong customer service skills to build rapport and trust with clients, ensuring a positive experience throughout the sales process. Additionally, my experience in chat support, while not directly related to cold calling, has honed my ability to communicate effectively and respond to customer inquiries promptly, further enhancing my overall sales effectiveness.

V

Virtual Assistant

Jan 2019 - Dec 2021 (3 years)

Como Asistente Virtual, fui responsable de diversas tareas administrativas, brindando un servicio al cliente excepcional tanto por teléfono como por chat, y ofreciendo soporte técnico cuando era necesario. Utilicé Excel para organizar y analizar datos, lo que mejoró la eficiencia en la gestión de tareas. Además, aunque la gestión de llamadas en frío no era una parte principal de mi rol, ocasionalmente realicé estas llamadas a potenciales clientes utilizando información actualizada, lo que contribuyó a la generación de nuevas oportunidades de negocio. Mi enfoque en el soporte al cliente y la gestión de llamadas me permitió mantener una comunicación efectiva y resolver problemas de manera rápida y eficiente.

T

Store Associate

Tienda Maranatha

Jan 2018 - Dec 2020 (3 years)

Customer service, also responsible for the organization, administration and cleaning of the store, dispatch of merchandise, inventory, opening and closing of the store.

José Francisco Rodríguez Peraza

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