Josefina Silva becerra IT Business Solutions Manager at Niubiz | MBA | SAP |

IT Business Solutions Manager

NIUBIZ

Dec 2020 - Current (5 years 7 months)

- In charge of the backoffice applications and customer oriented solutions: Salesforce CRM, SAP S/4 HANA ERP, customer self-management ad-hoc portal, Chatbot, RPA & Microsoft Power Platform, Vendor Portal, interfaces and other Inhouse applications and SaaS solutions for anti-fraud prevention, legal, logistics and other backoffice processes. - Project Manager of CRM Salesforce implementation in 2023: Sales, Service, Mulesoft. - In charge of the Automation governance model using Power Platform & Copilot. - Role of Business Technical Leader and Technical Product Manager, implementing initiatives aligned with company OKRs, accomplishing with the information security, risk and IT architecture policies. - Leader of technical leaders grouped in tr

Deputy Manager of IT Solutions (Continuous Improvement)

Centria CSC Grupo Breca

Mar 2018 - Mar 2020 (2 years 1 month)

- Supporting the business as the leader of the IT applications service, in charge of the continuous improvement and projects related to SAP Solutions (S/4 Hana, Fiori, HCI, Ariba, C4C, SCP), Web portals, RPA and interfaces of more than 6 BRECA group companies, using SLAs and aligned with the Information Security policies. - Provider of IT management consultancy to the customers (BRECA group companies) regarding their IT road map strategy and application projects from a process and technology perspective. - Responsible for monitoring of SAP, Web applications and RPA collaborative projects for internal and external customers in order to meet their business goals. - Participation in the robotization strategy as part of the Digital Transformati

Head of Processes and GDO

Centria CSC Grupo Breca

Sep 2017 - Mar 2018 (7 months)

- Responsible for managing the procedures and policies of the company ir order to meet the company strategy. - Leader of internal innovation contests and SAP BPM implementation project. - Executor of the Operational Risk Matrix and audits. - In charge of the team responsible for company management KPIs.

Head of IT Development (Jefe de Desarrollo TI)

Amcor

Sep 2015 - Sep 2017 (2 years 1 month)

September 2015 - May 2016: Peruplast. June 2016 - Present: Amcor Flexibles Lima - Responsible for supporting the business operation and corporative changes with the IT Applications and suggesting the best options in order to improve them. - In charge of a SAP project that improves Finance processes: Electronic WHTax Certificate, Incoming Payment, Vendor Payment, Bank Reconciliation and Fiscal Reports. - Coordination of development projects based on business goals for Planning and Quality areas. Genexus and .NET. - Team leader. In charge of prioritizing the Development team activities and informing the progress of the multiple projects and activities in the area. - Contact with different vendors, work with contracts and RFQs.

Spanish Speaking Americas Deployment Manager - SAP project for DHL Global Forwarding

IBM

Feb 2014 - Feb 2015 (1 year 1 month)

Global implementation project of IT transformation: SAP ECC, TM, CRM, GTS, Document Logistics and other SAP products. (work is previous to go-live) in DHL Global Forwarding Main activities: - Responsible for the localization requirements of 6 LATAM countries (Colombia, Argentina, Chile, Peru, Ecuador, Venezuela), follow up of project activities, change requests and the functional specifications approval, in order the have a successful roll-out for each customer. - Tracking of risks and issues with the customer. Coordination of their solution with the key-users and consultants. - Providing with clarification to business regarding the tasks that they had to perform. - Facilitating the communication between DHL team located in different cou

Mexico Deployment Manager - SAP project for DHL Global Forwarding

IBM

Jun 2013 - Jan 2014 (8 months)

Global implementation project of SAP ECC, TM, CRM, GTS, Document Logistics and other SAP products. (work is previous to go-live). Responsibilities: - Coordination of the localization requirements in Mexico, also the follow up of other project activities, change requests and the approval of the functional specifications. - Tracking of risks and issues. Coordination of their solution with the key-users and consultants. - Providing with clarification to business regarding the tasks that they had to perform. - Facilitating the communication between DHL team located in different countries and the SAP consultants which worked in Argentina, Germany and India. - Execution of consultancy activities like the creation of business blue prints. - Wo

FI, SD & MM SAP Senior Consultant - Walmart Mexico & Argentina

IBM

Feb 2012 - May 2013 (1 year 4 months)

- Responsible for supporting FI-AP, FI-AR, SD and MM modules: solving SAP issues, providing the best solution to the final user and working on enhancements in the system. - Continuous coordination with a Global Team in Mexico, Argentina, USA and India applying project management methodology. - Further detailed activities: SAP customization, creation of functional specification documents, tracking technical consultants work, system testing, SAP Upgrade testing.

FI & SD SAP Internal Consultant

JJC Contratistas Generales SA

Nov 2010 - Jan 2012 (1 year 3 months)

- Responsible for supervising the implementation and the support of FI, SD and LP modules in the SAP implementation project of the company. - I supported the key-users and final users in the definition of the project requirements and the risk management, I also validated the system customization and the ABAP development performed by external consultants. I coordinated different topics with the external consultants of the project, key-users, project manager, other managers in the company and different stakeholders. - I elaborated documentation and trained end users in Lima and other cities.

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SAP Instructor

NETBTEL SA

Apr 2009

Basic SAP FI (Financial Accounting) course

SAP Consultant

BCTS

Jun 2007 - Oct 2010 (3 years 5 months)

- SAP FI module expert. MM and SD Retail consultant, supporting different clients and applying the SAP best practices. - Project Leader: Leading small Localization projects in Peru and Ecuador which included planning (definitions, estimates), design, monitoring and project closure, working with technical and functional teams. - Revision of RFPs (Request for proposals) of different clients and help on the elaboration of proposals for those clients. - Training practitioners and worked with them. Implementation or roll-out projects: • Inkafarma Eckerd – Drugstores – SAP Retail Implementation – Peru - November 2009 to October 2010: FI Consultant in charge of AR (Account Receivable), TR (Treasure), CS (Consolidation) and the fiscal localization

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Trainee in “Application Management Solutions” area

TSnet SA

Sep 2006 - May 2007 (9 months)

- Experience as Abap programmer in projects for Procter & Gamble and Glencore Peru. - Implementation of “CM - Configuration Management” area in CMMI project for software quality certification of the company division.

Technical analyst in “Organization and Systems” area

SICORP

Dec 2005 - May 2006 (6 months)

Implementation of Export module for client Los Inkas applying RUP methodology.

Josefina Silva becerra

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