José Esteban Sánchez Sánchez genome

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Ecolab Technical Support Agent

Movate

Feb 2024 - Current (2 years 5 months)

• Provided troubleshooting for hardware (including but not limited to – tablets, and printers). • Professionally document a clear and concise summary of customer interactions using the ServiceNow ticketing platform
Verizon Wireless Agent

Foundever

Sep 2023 - Jan 2024 (5 months)

• Answered all questions regarding products and promotions through phone calls. • Helped customers with the products Verizon offers as voice, data and video services and solutions on its award-winning networks and platforms, delivering on customers' demand for mobility, reliable network connectivity, security and control.
G

Goldman Sachs Agent

• Provided exceptional customer service through both phone calls and online chat support. • Built and maintained relationships with institutional clients, understanding their needs, and ensuring client satisfaction. Kept clients informed about market trends, investment opportunities, and any relevant information that might impact their investments.
Amherst Agent

Concentrix

• Handled live agent's escalated cases through both phone calls, and emails. • Provided support and assistance to clients, potential buyers, tenants, and other stakeholders involved in real estate transactions. • Provided educational resources to clients, such as guides on the home-buying process, market trends, or investment strategies.

Education 0% verified

José Esteban Sánchez Sánchez