José Delpiano Sales & Event Director

Event Planner & Hospitality Consultant

Self Employed

May 2019 - Current (7 years 6 months)

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Interior Designer

RMD Interiors

May 2019 - Current (7 years 6 months)

Senior Banquet Manager

Saint Clements Castle and Marina

Jan 2016 - Dec 2019 (4 years)

• Planned and executed a variety of events, specializing in upscale weddings and large corporate galas.
• Under my leadership, achieved The Knot’s elite “Best of Weddings 2018” for the first time in five years and WeddingWire’s “Couples’ Choice Award,” 2017 and 2018 for the top 5% of professionals with highest rated service and reputation established with clients.
• Managed, trained and scheduled a staff of 90+ employees including servers, bussers, bartenders and banquet managers.
• Fostered a more effective team environment by implementing new hiring and orientation practices, workplace sensitivity education, an employee recognition/rewards program and administering performance evaluations.
• Attended weekly BEO and cli

Banquet Manager

Omni Hotels Resorts

Oct 2014 - Sep 2015 (1 year)

• Effectively supervised catering and event operations in 9,200 square foot ballroom and 14 meeting rooms.
• Achieved consistent 9.4+ (out of 10) satisfaction rating through Medallia customer feedback platform.
• Managed / scheduled 25+ employees including banquet captains, servers, bartenders, housemen and leased wait staff.
• Administered frequent service and food quality audits to guarantee food safety and EcoSure compliance.
• Conducted labor productivity analysis, compiled consumption reports and monitored / updated BEOs.
• Liaised with executive chef to arrange creative food presentations and ensure superior service.
• Inventoried and ordered liquor, linens, guest supplies, equipment and specialty rental

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Event Sales Manager

Birch Meadow Banquet Facility

Oct 2011 - Aug 2014 (2 years 11 months)

• Directed, planned and successfully executed all weddings, corporate and social events.
• Exceeded sales goals by maintaining average 40%+ profit margin, through facility tours, tradeshow appearances and creative marketing strategy.
• Awarded The Knot's prestigious “Best of Weddings" 2013 and received top-rated online reviews.
• Provided effective leadership managing 30 employees, collaborating with chefs and vendors to ensure exceptional service and guest satisfaction.
• Recruited, trained and educated staff on service etiquette, food safety standards and wine service.
• Customized menus to accommodate dietary restrictions, budgets, themes, culinary trends and ethnic cuisines of each customer.
• Designed coll

Promotional Representative

Pernod Ricard USA

May 2011 - Jan 2012 (9 months)

• Assisted regional sales representative at local wine and champagne tastings events
• Promoted and educated attendees on products to increase sales and brand visibility

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Catering Sales and Marketing Manager

Vision Hospitality Management

Jan 2011 - Dec 2014 (4 years)

• Supervised five corporate locations, coordinated high-volume catering, corporate events and conferences, guaranteeing company-wide quality control.
• Performed food cost analysis to reflect fluctuating industry pricing and increase product profitability.
• Created employee conduct manuals to establish clear policies and procedural consistency.
• Drafted RFPs, designed website/marketing content and managed social media to attract new accounts.
• Reconciled accounts payable, accounts receivable, payroll and vendor accounts.
• Developed website interface & sales deck to launch innovative online catering service “Click2Cater."
• Cultivated profitable client relationships by demonstrating how to upsell online orde

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Server/Expediter

Grants Restaurant Bar BG Catering

Oct 2009 - May 2011 (1 year 8 months)

• Maximized sales of each table and recognized for upholding excellent customer service standards
• Trained new hires, organized kitchen output and facilitated front and back of house communications.
• Recommended food/beverage pairings, provided cooking techniques & ingredient details to clients.
• Achieved highest fundraising contributions for Share Our Strength Food Drive.

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Freelance Production Assistant

Embassy Row

Jun 2008 - Jul 2009 (1 year 2 months)

Various programming -- NBC, Bravo TV & Game Show Network
• Organized and facilitated transportation and communication, assisted various departments including clearance, casting and art director in design/set-up of control rooms & sets.
• Controlled monitors and scoring during filming, organized petty cash spending, provided general administrative support to assistant producers, talent and writers.

Editorial Intern

Simon and Schuster

Jan 2008 - Dec 2008 (1 year)

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Assistant to the Executive Producer

Creative Expansions Inc

Sep 2007 - Jun 2009 (1 year 10 months)

• Managed/edited e-zine womenworking.com. Wrote, edited and fact-checked content for articles, book reviews, sidebars and discussion board. Wrote and distributed newsletter via Constant Contact.
• Drafted detailed grant applications to fund independent programming for American Public Television.
• Noted scripts and wrote classroom discussion guide for documentary Innovate: Engineering Change.
• Edited pitches for talk-show appearances, speeches and articles on behalf of Exec. Producer.

Translator & Online Advertising Intern

Miva Inc

Jan 2007 - Dec 2007 (1 year)

José Delpiano

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José Delpiano

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