Jose Castillo

Quality Assurance Engineer

Globant

Jun 2022 - Oct 2023 (1 year 5 months)

-Test plans creation and revision. -Test case matrix creation and revision. -Planning and estimating testing activities. -Validating data by executing SQL queries and NoSQL queries. -API testing using Postman and SoapUI. -Design team support. -Progress and error report. -Participate in 3 Amigos meetings to bridge down the gaps in the understanding of the Business Specifications. -Test cases execution.

Quality Assurance Analyst

Tecnosoftware

Oct 2021 - Jun 2022 (9 months)

-Assisted test lead with creation of test plan. -Preparation and execution of manual test cases and regression tests. -Tracking defects and errors on mobile and web -Progress and error report. -Created Traceability between Requirements and Test Cases. -Postman API Testing. -Analyze functional documentation and requirements.

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Quality Assurance Analyst

LLS

Apr 2019 - Sep 2021 (2 years 6 months)

-Test strategy creation according to functional specification. -Preparation and execution of manual test cases and regression tests. -Tracking bugs and errors. -Progress and error report. -Process documentation. -Estimate and plan test activities. -Functional requirements documentation Analysis.

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Technology Specialist

LLS

Jul 2015 - Mar 2019 (3 years 9 months)

Founding partner of LLS, a Start-up company providing services such as: -Cisco / Ubiquiti Access Point installation and support. -Design, deployment, maintenance and support of LAN networks, point to point networks, VPN networks. -Design and Implementation of IP-Based Security Surveillance System. -Coordinating technology installations, upgrades, and maintenance. -Installation and maintenance of operating systems and application packages. -Assist with the installation of new hardware and software and help train employees on its use. -Make project proposals and evaluate feasibility for Small and Medium enterprises. -Troubleshooting Systems and Hardware.

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VIP Sales Executive

Americargo

Jul 2014 - Jul 2018 (4 years 1 month)

In addition to my role as Technology Manager, I had the responsibility to serve customers with special cases, giving advice and support to them and their small and medium enterprises (SMEs), so the cargo reached destination quickly and securely at the lowest price possible, thus achieving new partnerships and providing more benefits to our current customers and attract new ones. My goal was to ensure our customers satisfaction through a direct and fast communication channel from the moment they left their cargo in Miami, until it was delivered at their HQ , solving any problem that could arise during the whole process due to the political situation of Venezuela.

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Technology Manager

Americargo

Jan 2014 - Mar 2019 (5 years 3 months)

-Coordinating technology installations, upgrades, and maintenance. -Provide support to users with computer or other technical difficulties. -Monitoring daily operations, including server hardware, software, and operating systems -Consider project proposals and evaluate feasibility. -Selecting and purchasing new and replacement hardware and software, when necessary. -Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance. -Remaining up to date with advances in technology and industry best practices.

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Junior Technology Specialist

Americargo

Jan 2009 - Dec 2013 (5 years)

-Development of strategic plans based on the proper functioning of the company. -Customer and supplier management. -Production cost and price analysis. -OS Installations and upgrades. -Database management. -Technical support for computers and electronic equipment. -Design and implementation of local area network policies (LAN and wireless) for management and file sharing between users. -Design and implementation of a Virtual Private Network (VPN) for management and sharing between users of the headquarters in Miami (United States), Maracaibo (Venezuela) and Valencia (Venezuela). -Design and Implementation of an IP-Based Security Surveillance System.

Jose Castillo

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