J

Jose Carrillo

About

Detail

marketing
Guatemala
Contact Jose regarding: 
work
Full-time jobs
Starting at USD1.1k/month

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • L
    Logistics Coordinator
    Lean solutions
    Jan 2024 - Current (2 years 6 months)
    • Supervised logistics operations for Canadian clients. • Managed processes to optimize delivery times and efficiency. • Utilized CRM and data analysis tools for key metric tracking.
  • T
    Customer Service Representative
    Telus International (Etsy)
    Jan 2022 - Dec 2024 (3 years)
    • Provided customer support for Etsy users, resolving issues and improving user experience. • Managed Zendesk to efficiently handle tickets and inquiries.
  • I
    Customer Service Representative & Supervisor Assistant
    Intouch CX
    Jan 2019 - Dec 2022 (4 years)
    • Implemented process improvements to reduce response times. • Supervised team members for InstaCart and Walmart accounts. • Resolved issues and trained new employees. • Implemented strategies to improve team efficiency.
  • A
    Customer Service Representative
    Alorica (Walmart)
    Jan 2018 - Dec 2018 (1 year)
    • Managed inquiries and resolved customer issues. • Applied service protocols to ensure customer satisfaction.
  • R
    Radio Actitud 100.9 FM / Iglesia Casa de Dios
    Radio Actitud 100.9 FM Iglesia Casa de Dios
    Jan 2017 - Dec 2017 (1 year)
    • Conducted censuses and operated "WhatsApp on Air" program.
Education verified_user 0% verified
  • Universidad Panamericana
    Bachelor's Degree in Marketing
    Universidad Panamericana
    Jan 2017 - Dec 2023 (7 years)
    2023 - Present
  • Universidad Panamericana
    Marketing Sales Technician
    Universidad Panamericana
    Jan 2017 - Dec 2023 (7 years)
  • C
    High School Diploma in Science & Letters
    Colegio Bilingue Manos a la Obra
    Jan 2014 - Dec 2016 (3 years)