Jose Carlos Mendoza Archaga

Jose Carlos Mendoza Archaga

About

Detail

Animation and Digital Design Engineer
San Pedro Sula, Cortés Department, Honduras
Contact Jose regarding: 
work
Full-time jobs
Starting at USD1k/month
Flexible work
Starting at USD8/hour
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Internships
Open to unpaid internships

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • PartnerHero
    Content Moderator
    PartnerHero
    Feb 2023 - Current (3 years 9 months)
    Responded promptly to user inquiries through various channels, ensuring effective communication and understanding.

    Applied strong troubleshooting skills to diagnose and resolve a diverse range software problems, minimizing downtime.

    Built and maintained positive customer relationships, delivering excellent customer support and ensuring high satisfaction levels.

    Collaborated with cross-functional teams and technical specialists to escalate and resolve complex issues efficiently.

    Documented support activities meticulously, keeping accurate records of support requests, resolutions, and system changes.
  • Minted
    Graphic Designer
    Minted
    Mar 2022 - Feb 2023 (1 year)
    Designed captivating holiday cards, contributing to the creative and aesthetic elements of the product line.

    Assisted customers with design inquiries, providing personalized guidance to meet their unique design needs.

    Addressed and resolved technical issues on the Minted platform, ensuring a smooth and glitch-free design experience for users.

    Utilized a structured ticketing system to manage and track customer inquiries, ensuring a systematic approach to issue resolution.

    Collaborated with diverse teams to enhance the overall user experience and address technical challenges on the Minted platform.

    Demonstrated a comprehensive understanding of both the creative design process and the tech
  • USAP
    Student
    USAP
    Sep 2020 - Current (6 years 2 months)
    Digital Design and Animation Engineering, working on Digital marketing, web design (html, css, javascript), animation, E-commerce and re-branding
  • B
    QA Engineer / Web Designer Jr
    Bold Creative Agency
    Jul 2020 - Mar 2022 (1 year 9 months)
    WordPress Proficiency:
    Played a key role in WordPress-based web development projects, contributing to the creation of dynamic and functional websites.

    Quality Assurance (QA) Sessions:
    Conducted QA sessions on the web pages we delivered, ensuring their functionality and quality before launch.

    Test Strategy Development:
    Devised and executed comprehensive test plans ensuring high-quality deliverables.

    Website Design:
    Participated on the design process for websites, emphasizing user-friendly interfaces and engaging aesthetics to enhance the overall user experience.

    HTML, CSS, and JavaScript:
    Gained hands-on experience with HTML, CSS, and JavaScript, applying these skills to re
Education verified_user 0% verified
  • Universidad Privada de San Pedro Sula USAP
    Digital Design and Animation Engineering, 3rd year Engineering student specializing in Digital Design and Animation
    Universidad Privada de San Pedro Sula USAP
    Sep 2020 - Current (6 years 2 months)
    Programming Languages:

    Solid experience with HTML, CSS, and JavaScript for interactive web content.
    Graphic & Digital Design Software:

    Proficient in Adobe Creative Cloud tools (Photoshop, Illustrator).
    Multimedia Production:

    Experience combining technical and creative skills for visually appealing content.
    Responsive Web Design:

    Implementing techniques for optimal visual experiences across devices.
    Integration of 3D Elements:

    Incorporating 3D elements into projects for enhanced visual experiences.
    Multidisciplinary Collaboration:

    Collaborating across disciplines with programmers, artists, and design professionals.
    Creative Autonomy:

    In