Jose Alberto Gomez Navarro

Operations Representative

Chrobinson

Mar 2024 - Current (2 years 8 months)

• Delivered exceptional operational excellence to customers, carriers, and suppliers, ensuring outstanding customer service. Successfully took on responsibility for managing accounts with the company's most important clients • Conducted thorough audits of load information for accuracy and completion, and completed customer, carrier, and supplier requests with a sense of urgency. Demonstrated capability in managing high-stakes relationships with important clients. • Consistently tracked and traced shipments to best serve customers, entering shipment data with a commitment to quality and accuracy. Contributed to the overall reliability and effectiveness of the logistics process through attention to detail and a strong sense of responsibility.

Spatial Data Specialist

HERE Technologies

Nov 2023 - Feb 2024 (4 months)

• Demonstrated adeptness in swiftly comprehending and acquiring proficiency in data quality review processes. • Proficient in identifying and rectifying inconsistencies within HERE maps and products, utilising spatial and non-spatial data sources, across geographies including the United States and Brazil. Skills: Data quality ◦ Location technology ◦ Maps ◦ Location, Cartography ◦ Mapping apps ◦ Location intelligence ◦ JIRA Software • Microsoft office ◦ Kanban - Agile ◦ Hybrid work environment

Data Lead

WhereIsMyTransport

Apr 2021 - Aug 2023 (2 years 5 months)

• Orchestrated efficient project management and operations, ensuring the upkeep and enhancement of the Mexico City dataset. • Successfully supported the renewal of data licences with key clients like Google, while adhering to SLAs and prioritising data quality. Providing expertise in public transportation network dynamic and GTFS data format. • Lead team performance management initiatives, achieving a 30% reduction in data inconsistencies and a remarkable 40% increase in data completeness through meticulous training and attention to detail. • Established pivotal relationships with key stakeholders such as SEMOVI, UNAM, and the University of Guadalajara. Leading to, reduced costs but also improved performance, facilitated data updates, and e

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Urban Planning Team Coordinator

Escuela Superior de Diseño y Arquitectura.

Sep 2019 - Sep 2020 (1 year 1 month)

• Coordinated team and projects for Small Town Urban Infrastructure Development Scheme, successfully updating cartography and creating technical documentation. • Established effective relationships with local authorities, securing agreements for collaborative data collection and cartography updates. Ensuring data collection through collaboration with authorities and residents • Developed and executed strategic plans, efficiently assigning roles and tasks within the urban planning team, and providing targeted training for improved team performance. Project

Jose Alberto Gomez Navarro

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Jose Alberto Gomez Navarro

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