Jorge Valladares

Jorge Valladares

About

Detail

Managua Department, Nicaragua

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • V
    Business Development Representative
    VOYAGEUR GROUP
    Jan 2025 - Jul 2025 (7 months)
    • Drive new business opportunities for Voyageur Group, a leading Amazon agency, by identifying and engaging high-potential brands.
    ◦ Conduct targeted outreach via email, LinkedIn, and cold calling to build relationships with key decision-makers.
    • Collaborate with account managers to transition leads into qualified opportunities, ensuring seamless client onboarding.
    • Utilize data-driven strategies to optimize outreach efforts, consistently meeting and exceeding monthly and quarterly targets.
    ◦ Conduct market research to identify trends and opportunities, tailoring strategies to maximize client growth on Amazon.
    • Managed appointment scheduling as a critical component of my role, regularly booking meet
  • monday.com
    Sales Development Representative (SDR)for
    monday.com
    Jun 2024 - Dec 2024 (7 months)
    • Successfully generated leads, identified prospects, and built lasting relationships with potential customers for Monday.com's work operating system. • Conducted outreach via cold calling, email, and LinkedIn, contributing to a strong pipeline of opportunities for the sales team. ◦ Booked meetings with key decision-makers, effectively introducing Monday.com's features and solutions to potential clients, resulting in high engagement rates. • Worked collaboratively with Account Executives to ensure smooth transitions from lead generation to qualification and
  • Concentrix
    Sales Specialist (Inbound/Outbound Caller)
    Concentrix
    Aug 2022 - Aug 2023 (1 year 1 month)
    • Adeptly managed the entire sales cycle from prospecting to closing deals in the Business-to-Customer sector, demonstrating proficiency in catering to diverse client needs for both inbound and outbound communication channels.
    ◦ Inbound Calls:
    ◦ Received incoming calls from current clients, addressing inquiries, requests, and facilitating product purchases.
    ◦ Identified opportunities to upsell or cross-sell relevant products or services to enhance client satisfaction.
    ◦ Performed the full sales cycle, from prospecting to closing deals, ensuring a seamless customer experience.
    ◦ Outbound Calls:
    ◦ Proactively initiated outbound calls to engage current clients, thoroughly understanding their
  • Ibex
    Customer Service Specialist
    Ibex
    Jan 2021 - Jul 2022 (1 year 7 months)
    • Demonstrated versatility by effectively managing customer queries through both phone and chat channels.
    ◦ Chat Support:
    ◦ Simultaneously handled multiple chat interactions, providing real-time support and addressing diverse customer inquiries.
    ◦ Supported different queues, showcasing adaptability in dealing with various clients' needs.
    ◦ Phone-based Tech Support:
    ◦ Utilized strong verbal communication to assist customers with technical issues over the phone, ensuring issue resolution and customer satisfaction through effective problem-solving.
    ◦ Successfully navigated and excelled in both phone and chat support roles, contributing to overall customer satisfaction and team success.
  • M
    Personal Trainer
    Muay Thai
    Feb 2019 - Dec 2020 (1 year 11 months)
    • Effectively operated a personal training business, specializing in the development of clients' cardiovascular and muscular systems through meticulously crafted and personalized training programs.
    ◦ Tailored training sessions based on individual characteristics, ensuring optimal fitness progress and results.
    ◦ Provided comprehensive knowledge on Muay Thai martial arts, educating clients on techniques and principles for a well-rounded training experience.
    • Demonstrated a commitment to clients' health and fitness goals, contributing to a positive and impactful personal training journey.
    • Developed strong customer service skills by coaching and motivating clients one-on-one, understanding their goals, and
Education verified_user 0% verified
  • Keiser University
    Psychology Degree
    Keiser University
    Jan 2021 - Current (5 years 10 months)