Jorge Murakoshi Junior

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Agile Coach Freelancer

Easy Group

May 2024 - Current (2 years)

I have been providing direction, motivating and convincing Agile Teams. I have been responsible for providing workshops about Agile methodology, SAFe Framework and Scrum. I have been responsible for supporting the Product Management, Business areas and IT department. I have been responsible for organizing and providing SAFe officials trainings.

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Agile Master

Claro S.A (America Movil Company)

Dec 2020 - May 2024 (3 years 6 months)

I have been supporting and coaching internal and external Agile Team on the APP development. I have been providing direction, motivating and convincing Agile Teams. I have been responsible by synchronize and coordinate all the Agile Teams. I have been responsible by support the Product Management team. I have been responsible by facilitate and organize the ART events and assist the teams in delivering value. I have been responsible by communicate with stakeholders, escalate impediments, manage risk and drive relentless improvement. I have been responsible for facilitating the ART events and assisting the teams in delivering value. I have been responsible by communicating with stakeholders, escalating impediments, manage risk and drive relen

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Release Train Engineer

Fedex Brazil

Oct 2014 - Jun 2020 (5 years 9 months)

I have been the Release Train Engineer for the FEDEX Integration with TNT, coaching and supporting the Scrum Masters in the solutions development for all the systems integration. I have been responsible by implement the Scaled Agile SAFe methodology in South America, supporting and training the IT and business department. I have been responsible for managing WMS and TMS software development. I have been responsible by facilitate the ART events, such as Scrum of Scrums, PI Planning, System Demo and Inspect & Adapt. I have been responsible for managing software development in supply chain and logistics domains. I have been managing integration between software systems and physical automation solutions.

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Solution Specialist

Dassault Systèmes Brazil

Sep 2011 - Oct 2013 (2 years 2 months)

I have been responsible by understand the customer needs and IT environment to develop the PLM (Product Lifecycle Management) solution for customers. I have been responsible by Software implementation, evaluating requirements and functionalities, specifying the configuration and optimizing the resources. I have been responsible by managing IT Projects (local and global) in a multi-cultural setting, working as a Business Partner making the interface between the development and customer in the automotive, aerospace and defence industries. I have been responsible by develop and implement proof of concept in the industry using PLM solutions.

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Solution Specialist

Ricoh Brazil InfoPrint

Apr 2010 - Aug 2011 (1 year 5 months)

I have developed workflow and document management solutions using ECM tools. I have developed projects using the PMI methodology, using software to manage the print environment, billing the printed documents, document capture and Enterprise content manager software. I have been responsible by select the team, check the necessary skill, abilities to work on the project.

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Solution Support Analyst

Semp Toshiba Brazil

Jul 2008 - Apr 2010 (1 year 10 months)

I have been responsible by search for new software solution, checking the usability and benefits. I have been responsible by managing external IT service providers, pricing quotation and technical purpose developing. I have developed workflow and document management solutions using ECM tools. I have developed solutions, using software to manage the print environment, billing the printed documents, document capture and Enterprise content manager software.

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Solution Support Analyst

Ricoh Brazil

Feb 2007 - Mar 2008 (1 year 2 months)

I have developed workflow and document management solutions using ECM tools. I have developed solutions, using software to manage the print environment, billing the printed documents, document capture and Enterprise content manager software.

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Bilingual Support Analyst

HP - Hewlett Packard Brazil

Jan 2004 - Sep 2006 (2 years 9 months)

I have supported in English and Portuguese users in Windows environment, Office, SAP, Network, wireless and Mainframe Applications. I have been responsible by managing the Service Level and Help Desk performance, coordinate the Help Desk team scheduling and work time. I have been responsible by perform and develop Help Desk, Cisco and Nexus executive reports.

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Solution Support Analyst

AWK Informática Ltda

May 1999 - Jun 2003 (4 years 2 months)

I have developed solutions composed by servers, computers, routers and software. I have supported sales team to choose the best solution for customers. I have been responsible by develop Oracle solutions for industries customers.

Jorge Murakoshi Junior

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