Jorge Luna Channel Sales Manager

Senior Channel Account Manager

Yaydoo

Feb 2023 - Jul 2023 (6 months)

Senior Channel Sales Manager

Runa

May 2022 - Feb 2023 (10 months)

Channel Account Manager

Yaydoo

May 2022 - Sep 2024 (2 years 5 months)

Drive Revenue Growth for AR & AP Solutions Function: Lead efforts to increase sales of AR and AP solutions through channel partners, ensuring integration with Oracle NetSuite. Metric: Quarterly/annual revenue growth from AR & AP solutions. Build and Manage Strong Partner Relationships Function: Develop and nurture strong relationships with key channel partners to expand the adoption of AR & AP solutions integrated with NetSuite. Metric: Number of active partners, partner satisfaction scores, retention rate, and growth in partner-driven revenue. Partner Enablement and Training Function: Provide training and enablement to channel partners, ensuring they understand the product features, benefits, and integration with NetSuite to sell effective

C

Head of Business Development

CXSolutions MX

Mar 2020 - Dec 2021 (1 year 10 months)

Business unit executive responsible for CX Solutions sales across all business segments in Mexico. Responsible for leading strategy, execution and growth across all revenue functions including sales, customer success and professional services.

Head of Business Development

CX Solutions

May 2019 - Feb 2022 (2 years 10 months)

Develop Business Growth Strategy: Function: Create and execute a strategic plan to drive growth in CX solutions. Metric: Annual growth in revenue, number of new clients, and market share. Expand Market Presence: Function: Identify new markets and verticals for CX solutions to penetrate. Metric: Number of new market segments entered and the percentage of market penetration. Lead Generation & Opportunity Creation: Function: Drive lead generation initiatives and build a strong sales pipeline for CX solutions. Metric: Number of qualified leads, conversion rate, and pipeline value. Sales and Revenue Growth: Function: Drive sales performance, ensuring the team achieves or exceeds sales targets for CX solutions. Metric: Monthly/quarterly sales tar

M

Senior Manager Presales Engineer

Merx Business Performance

May 2019 - Feb 2020 (10 months)

Responsible for Promoting, Selling and Delivering Implementation and Upgrade projects within the Mexico Territory. Owner of the ESTAFETA Account to guarantee the correct implementation of the new practices in the customer and as we'll be the bridge between the end customer and the vendor to have support for new projects. Participate with a group professionals from the region as well as multiple resources from the vendor to promote Merx Services in new Customers in the Region.

I

Account Executive

INTELIKSA

Feb 2018 - May 2019 (1 year 4 months)

Drive New Customer Acquisition: Function: Identify, prospect, and close new sales opportunities for CRM solutions. Metric: Number of new customers acquired, conversion rate from lead to customer. Sales Pipeline Management: Function: Build and manage a healthy sales pipeline, ensuring opportunities move through the stages effectively. Metric: Value of the sales pipeline, average deal size, and pipeline velocity. Achieve Sales Targets: Function: Meet or exceed individual sales quotas and revenue targets each quarter. Metric: Quota attainment (e.g., revenue, units sold, or deals closed). Client Needs Assessment and Solution Selling: Function: Conduct discovery calls and demos to understand client needs and tailor CRM solutions to their busines

Information Technology Project Manager

Inteli-K

Feb 2018 - May 2019 (1 year 4 months)

Responsible for Promoting, Selling and Delivering Implementation and Upgrade projects within the Inteli-K customer base, winning multiple CX projects with B2B and B2C Customers in Mexico. Participate with a group professionals from the Inteli-K as well as multiple resources from SugarCRM to promote and deliver best practices from the vendor to New Customers and Install Base Customers.

S

Business Analyst

SugarCRM Latinoamérica

Jul 2016 - Jan 2018 (1 year 7 months)

Responsible for Promoting, Selling and Delivering Implementation and Upgrade projects within the Latin-American Region, including México, Colombia, Brasil and Argentina. Participate with a group professionals from the region as well as multiple resources from Partners. Experience during this period included major Financial, Retail and Manufacturing enterprises.

S

Business Analyst

SUGAR CRM (LATAM)

Sep 2015 - Jan 2018 (2 years 5 months)

Project Management & Delivery Oversight: Function: Lead and manage the implementation of the CRM project, ensuring it is delivered on time and within scope. Metric: Project delivery milestones achieved on time, overall project completion rate, adherence to budget. Requirements Gathering and Analysis: Function: Collect and analyze business requirements from key stakeholders to ensure CRM implementation meets organizational needs. Metric: Number of requirements gathered, accuracy of requirements documentation, and stakeholder satisfaction with requirements. Stakeholder Communication & Relationship Management: Function: Establish clear communication channels with both internal teams and external stakeholders to ensure alignment and collaborati

S

Regional Channel Sales Manager

SugarCRM Latinoamérica

Sep 2015 - Jul 2016 (11 months)

- Training partners so that they can complete their certifications. - Follow partners for lead generation. - Creating webinars to train partners in the use of products SugarCRM. - Dealing with business partners to review issues of marketing.

k

Channel Sales Manager

keds

Jan 2014 - Apr 2015 (1 year 4 months)

In charge of Distribution model for KED, end-to-end covering retail, small business and enterprise segments, beside OEM. Initially with the Volume Business as well the CPLS Activities in the Reseller. I have led a project to expand the business across the national territory, going further on secondary cities, building and experimenting new business models to increase our geo coverage, which drove a 20% revenue growth in two years, increased the channel presence in the ecosystem in the CPLS role model, and increasing Partner satisfaction.

Channel Account Manager

Ingrammicro

Jan 2013 - Aug 2015 (2 years 8 months)

Drive Sales Growth for Office Suite Products (Box, OEM, Education Licenses) Function: Lead sales efforts to grow revenue from box licenses, OEM licenses, and educational licenses of Office Suite through the channel. Metric: Quarterly and annual sales growth, revenue from each product. Develop and Manage Channel Partner Relationships Function: Build and maintain strong relationships with key channel partners to drive the adoption and sale of Office Suite products. Metric: Number of active partners, partner satisfaction score, and retention rate. Ensure Partner Enablement and Training Function: Provide partners with the necessary tools, product knowledge, and training to successfully sell Office Suite licenses. Metric: Training completion rat

Channel Account Manager

Ingram Micro

Jan 2013 - Dec 2013 (1 year)

- Promote in the reseller ecosystem Microsoft Solutions with Open and Open Value Licensing - Deliver different training for the Reseller Ecosystem as well the Customer Base to have a better adoption of products and increase the cross selling initiatives - Active participation with the different branches from IngramMicro sharing the best practices adopted from Microsoft in HQ - Being the bridge between the vendor and Ingram to establish different initiatives inside HQ. - Biggest Achievement largest Open Value Contract in a Quarter +100K

Jorge Luna

About

Detail

Timeline

Résumé