Video/Call Medical Interpreter
Propio
Jun 2023 - Current (3 years 5 months)
As a Video/Call Medical Interpreter, I provided interpreting services for local hospitals and community clinics in both urgent and routine care settings, ensuring clear communication between patients and healthcare providers. I interpreted medical appointments weekly via Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI), facilitating effective patient care. Additionally, I utilized my understanding of insurance processes by providing medical interpretation to insurance representatives, which helped streamline communication and improve the overall efficiency of patient care and administrative procedures. My strong customer service skills further enhanced the patient experience, ensuring that individuals felt supported and