Global Human Resources Sr. Manager and Business Partner and LATAM
Aspect Software
Aug 2012 - May 2019 (6 years 10 months)
- Planned and successfully executed strategy to transition 100+ Technical Support positions from USA, EMEA and LATAM to Bangalore, India.
- Achieved top regional (LATAM) rating in 2014 and 2015 in Aspect Software's global employee satisfaction survey.
- Sr. HR Business Partner for Global Technical Support (USA, LATAM, EMEA & APAC)
- Sr. HR Manager for LATAM (in Spanish and Portuguese): Talent Attraction, Compensation and Benefits, Wellness, Occupational Health and Safety, Performance Evaluation, Training and Development, Payroll (in partnership with Finance), Labor Relations (in