Jorge Flores

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Head of Growth

DeepReach Inc.

Aug 2025 - Current (1 year 3 months)

Designed and executed the company-wide growth strategy linking DeepReach, Talex, and Hire.io into a unified revenue and acquisition flywheel. Built a multi-channel sourcing ecosystem (Indeed, Meta, LinkedIn, freelance platforms) that increased qualified candidates 5x and reduced time-to-hire by 60%. Developed the Stage 1 evaluation infrastructure-automated testing, scoring, and analytics-standardizing contributor assessment across all business lines. Established SLA and KPI frameworks that improved operational throughput and customer delivery reliability by 30%+. Partnered with engineering to launch Nova Labs, a contributor platform with gamified ranking

Manager, Gen AI Growth, Languages

Scale AI

Sep 2023 - Current (3 years 2 months)

At Scale AI, I lead the dynamic Growth team within the Languages Division of Gen AI, focusing on expanding our global reach and capabilities. My primary role involves the strategic sourcing, acquisition, and screening of freelance taskers, ensuring we attract top-tier talent to our platform. I play a pivotal role in driving the activation and engagement of these professionals, creating a robust and diverse workforce

Growth Manager

Scale AI

May 2023 - Current (3 years 6 months)

Operations Project Manager

Scale AI

Apr 2022 - Current (4 years 7 months)

Drive the most critical operational processes
Improve existing processes and tools
Globally collaborate with stakeholders to improve processes for new and existing
customers
Create an effective feedback loop between the frontline, product, strategy,
and customers
Build, maintain, and regularly communicate detailed reporting for other
leaders across the company

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Strategic Projects Lead – GenAl & Multilingual Ops

Scale Al

Jul 2024 - Aug 2025 (1 year 2 months)

Drove the design and rollout of strategic programs across GenAl contributor operations, with a focus on scalability, automation, and multilingual market readiness. Built cross-functional OKR frameworks adopted by multiple GenAl sub-orgs, enhancing alignment between Product, Engineering, and Operations. Led the implementation of real-time contributor performance tracking, improving data fidelity and enabling incentive structures tied to actionable KPIs. Partnered with research and product teams to develop multilingual benchmarking pipelines, strengthening LLM evaluation processes across key languages. Contributed to the refinement of go-to-market processes for new language verticals, streamlining coordination across teams and improving deplo

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Manager, Gen Al Growth, Languages.

Scale Al

Apr 2023 - Jul 2024 (1 year 4 months)

Orchestrated a strategic overhaul in sourcing and acquisition processes, transitioning to a project-agnostic funnel, which significantly enhanced operational efficiency and scalability. Led the Gen-Ai Languages Growth team to a remarkable increase in candidate applications and active contributors, achieving growth rates of approximately 107% in applications and 446% in activation, thereby expanding the workforce capacity substantially. Specifically drove revenue growth by approximately 58% within the Gen Al Multilingual Line of Business in the second half of 2023, directly contributing to Scale Al's bottom line through effective engagement and onboarding strategies. Established a robust framework for continuous improvement, setting a founda

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Operations Project Manager.

Scale Al

May 2022 - Apr 2023 (1 year)

Managed critical operational processes to streamline efficiency and effectiveness across global platforms, significantly improving service delivery and customer satisfaction. Collaborated with global stakeholders to refine processes, enhancing experiences for both new and existing customers. Established a comprehensive feedback loop between frontline operations, product teams, strategy departments, and customers, fostering a culture of continuous improvement and responsiveness. Created and maintained detailed reporting mechanisms for leadership, facilitating informed decision-making and strategic planning across the company.

Senior Operations Supervisor

Qualfon

May 2020 - Apr 2022 (2 years)

Lead, Manage, and Develop an ever-growing team with data-driven SMART objectives
-Ensure KPI and SLA compliance
-Enable people to help them reach their full potential and achieve professional growth.
-Develop visualization tools with Data Analytics

Head Of Design

Bright Inc

Jan 2018 - Mar 2022 (4 years 3 months)

Head of Design

Bright

Aug 2016 - Nov 2019 (3 years 4 months)

Led a multidisciplinary team in the design and engineering of photovoltaic systems, ensuring top-quality standards and system reliability. Oversaw project management from conceptualization to execution, achieving significant reductions in non-compliance and capital expenditures. Enhanced inventory control and installer management processes, leading to streamlined operations and reduced overhead costs.

Senior Design Analyst

Bright Inc

Aug 2016 - Dec 2017 (1 year 5 months)

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Head of R&D / Co-founder

LABINTA VR

Sep 2015 - Aug 2016 (1 year)

Directed research and development efforts for innovative architectural renders and virtual reality experiences. Managed projects from ideation through manufacturing, fostering technological advancements and new product introductions.

Merchandising Coordinator

Loreal

Jul 2015 - Nov 2015 (5 months)

Successfully lead the full life cycle of several POP projects for L'Oréal's most premium brands. spanning all phases, from design to successful installation in Mexico's top luxury retailers.

Merchandising Coordinator

L'Oréal

Jan 2015 - Sep 2015 (9 months)

Coordinated visual merchandising for L'Oréal's luxury products division. Oversaw stand and display design, manufacturing, and installation, enhancing brand presence and consumer engagement at point-of-purchase. Managed relationships with manufacturers and installers, ensuring timely and cost-effective campaign execution.

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Jorge Flores

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