Jorge Armas Python | Java

Production Controller

Conduent

Sep 2022 - Current (4 years)

- My job is essentially to verify that the workflow and information flow is in order. The monitoring is done with internal software. I also manage certain permissions. - Other tasks can vary between requirements, bug reporting and specific requests. - I also monitor and ensure that the flow of information is working properly. My job is essentially to verify that the workflow and information flow is in order. The monitoring is done with internal software. I also manage certain permissions. Other tasks can vary between requirements, bug reporting and specific requests. I also monitor and ensure that the flow of information is working properly.

ACH Analyst

Webhelp OneLink

Mar 2021 - Aug 2022 (1 year 6 months)

- Manually extracting POS data. - Analyzing payment and non-payment trends with Excel. - Preparing files to load the data into a relational database. As an ACH analyst, I tracked daily data related to point-of-sale transactions. My daily tasks included - Manually extracting POS data. - Analyzing payment and non-payment trends with Excel. - Preparing files to load the data into a relational database. Occasional tasks: - Preparation of reports to determine amounts to be paid on payment agreements.

Billing Assistant

HCL Technologies

Aug 2020 - Mar 2021 (8 months)

- Collect resource usage data through excel. - Fix data problems to adjust invoices. - Negotiate debt payment times with clients During my time at HCL I worked as a billing assistant, it was a simple job but one that carried responsibility. Daily tasks: - Collect resource usage data through excel. - Fix data problems to adjust invoices. - Negotiate debt payment times with clients

Real Time Analyst

Everise

Apr 2020 - Aug 2020 (5 months)

- Create metrics measurement systems with Excel. - Uploading, querying and creating reports with SQL - Calculate historical metrics with Excel Being a real time analyst my task was to manage the technical details of the operation. Daily tasks: - Create metrics measurement systems with Excel. - Uploading, querying and creating reports with SQL - Calculate historical metrics with Excel - Distribute schedules based on historical forecasting

Operations Supervisor

Everise

Jul 2019 - Mar 2020 (9 months)

- Monitoring day to day operations. - Providing weekly feedback - Manage and calculate hours worked for pay calculation. As operations supervisor my duties included: - Monitoring day to day operations. - Providing weekly feedback - Manage and calculate hours worked for pay calculation. - Manage escalated cases

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Jorge Armas

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