Throughout my eight years of professional experience, I have built a strong track record in customer service through IT technical support and engineering consultancy. I have specialized in managing and implementing computer systems for companies on a global scale. Over the course of my career, I have held key roles such as Technology and IT Resource Administrator and Product Specialist in NOC engineering, and currently, I work as an IT consultant. Additionally, I hold a Master's degree in Computer Engineering and have a passion for research in bioengineering and control systems, resulting in publications in scientific journals. These achievements and experiences have been instrumental in my professional growth, providing me with a solid foundation to deliver efficient technological solutions and meet customer needs.
