Technical Support and Developer
Lavenir SAS
Mar 2024 - Feb 2025 (1 year)
Provided technical support for one of their platforms used by companies such as Claro and ETB, managing and resolving tickets related to databases, such as disabling users, canceling services, and performing mass information updates. Fixed reported bugs and optimized SQL queries to generate efficient reports on large volumes of data. Participated in the development of a new version of the platform, enhancing functionalities, resolving critical issues from the previous version, and migrating the platform to updated libraries. Assisted in migrating data to the new platform, ensuring a seamless transition without information loss.