J

Jorge Alejandro Jimenez Artiga

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San Salvador Department, El Salvador

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Jobs verified_user 0% verified
  • G
    Salesforce Developer & Administrator
    Google Calendar – Sales Cloud
    Apr 2022 - Current (4 years 7 months)
    Enhanced Lightning Web Component presentation layers using HTML and CSS, applying SLDS and custom styling to improve usability and visual consistency. Worked with another developer to build an integration between Google Calendar and Salesforce using REST API, Google API Libraries, Apex Callouts, Batch Apex, Named Credentials, and Auth. Providers. Helped design and build the logic to sync events from Google Calendar to Salesforce automatically. Tested the solution in Sandbox, UAT, and Production, working closely with a QA and Business Analyst to make sure everything worked as expected. Used Change Sets to move components between environments. Created a Lightning Web Component (LWC) so external users could book meetings with the calendar owne
  • F
    Salesforce Developer & Administrator
    Financial Cloud Accelerator - Financial Service Cloud
    Apr 2022 - Current (4 years 7 months)
    Customized FlexCards and OmniScripts using HTML and CSS to adapt layouts, spacing, typography, and visual hierarchy to banking UX requirements. Modified OmniStudio UI components to align with client branding and usability standards without impacting underlying business logic. Followed best practices while building, like avoiding nested OmniScripts and using Integration Procedures to keep the solution scalable. Adjusted OmniScript presentation layers (step layouts, input alignment, conditional visibility) to improve user flow and reduce friction during data capture. Helped manage deployments between environments using Gearset.
  • S
    Salesforce Developer & Administrator
    Salesforce Optimization – Financial Cloud
    Apr 2022 - Current (4 years 7 months)
    Participated in daily stand-ups, both internal and with the client, presenting updates and solutions directly. Worked on a wide range of tickets, from simple configuration changes (page layouts, reports, profiles, permission sets) to custom development using Apex, LWC, and SOQL. Support an Experience Cloud site used by external users. Developed a POC for PDF generation using Visualforce, which was later approved and implemented due to specific technical constraints in the client's org. Handled component deployments across multiple environments (Dev Sandbox → UAT → Full Copy → Migration → Production) using Copado. Worked on a second POC, where I inserted 650+ Community users as part of a data migration task.
  • B
    Salesforce Developer & Administrator
    Banking App built with Insurance Cloud - Financial Service Cloud
    Apr 2022 - Current (4 years 7 months)
    Helped refactor and rebrand an existing OmniStudio-based banking app to meet new internal business needs. Updated app functionality by removing external service dependencies and adjusting OmniScripts, Integration Procedures, and FlexCards. Identified issues with the org setup and coordinated with Salesforce to install OmniStudio. Created technical documentation and component manifests to support future updates and deployments. Worked on setting up a new Experience Cloud site, which was key to the application process. Coordinated with Salesforce to obtain additional licenses for site users.
  • R
    Salesforce Developer & Administrator
    Real State Application - Service Cloud
    Apr 2022 - Current (4 years 7 months)
    Worked on daily tickets assigned during stand-up meetings, typically delivering 3–4 tickets per week, they involved Apex, Apex Triggers, Lightning Web Components. Collaborated with both internal and client-side teams located in Mexico and the U.S., following agile methodology. Used GitHub and SourceTree to manage and submit code changes, gaining hands-on experience with version control and branching workflows.
  • Metropolitan Warehouse & Delivery Corp.
    Dispatch Manager
    Metropolitan Warehouse & Delivery Corp.
    Jun 2020 - Dec 2021 (1 year 7 months)
    Managed logistics and dispatch for 20+ drivers across U.S. routes. Coordinated merchandise transfer, including 3PL and returns, improving route profitability by streamlining operations. Produced daily reports for executive leadership, providing insights to optimize delivery efficiency.
  • Concentrix
    Sales Specialist
    Concentrix
    Oct 2017 - Jun 2020 (2 years 9 months)
    Achieved and exceeded monthly sales targets through personalized customer engagement and solution selling. Delivered outstanding customer experience, building long-term client loyalty.
  • Sykes
    Technical Support Representative
    Sykes
    Aug 2016 - Aug 2017 (1 year 1 month)
  • Teleperformance
    Customer Service Agent
    Teleperformance
    Jun 2013 - Jul 2016 (3 years 2 months)
Education verified_user 0% verified
  • S
    Salesforce Certified OmniStudio Consultant
    Apr 2022 - Current (4 years 7 months)