Jorge Alejandro Avila Gomez

Jorge Alejandro Avila Gomez

About

Detail

Customer service, seller, advocate, coach
Bogotá, D.C., Colombia

Timeline

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Résumé

Jobs verified_user 0% verified
  • Asurion Phone and Tech Repair
    TECH REPAIR ASURION
    Asurion Phone and Tech Repair
    Jan 2023 - Sep 2023 (9 months)
    Tech repair
  • Asurion Phone and Tech Repair
    TOP SELLER
    Asurion Phone and Tech Repair
    Jan 2023 - Sep 2023 (9 months)
    Sales coach
  • o
    COACH
    of Asurion USA
    Jan 2023 - Aug 2023 (8 months)
    Sales coach
  • SMI
    ADVOCATE
    SMI
    Jun 2022 - Jan 2023 (8 months)
    • Managed the entire medical profile of the members of the state of Florida (USA), scheduling appointments, medical exams, explaining the benefits, processing the claims with the doctors' offices, managing logistics, and updating the score of the medical history of the members.
    • Provided support to the new waves, explaining the product to ensure they could give the respective resolution to the members.
    • Processed the claims made by the new waves to send them to their respective audit.
    • Delivered technical support for customers at ASURION, resolving issues with their electronic devices, investigating the root cause of problems to provide excellent service, and subsequently offering insurance for their electronic devic
  • E
    Expert
    Mar 2020 - Mar 2021 (1 year 1 month)
    FUNCTIONS
    • Open the city market migrating customers to the new purchasing method that the customer stipulated through calls, creating my own database
    • ACHIEVEMENTS:
    • Realize the value in sales that had been having in the old face-to-face model, building loyalty in the repurchase of our customers, generating a more efficient and reliable method for themselves.
    • Meet the goals stipulated by the client
    • Create the new sales channel
    • Ascend to a Banking campaign with more economic remuneration.
  • T
    TELEPERFORMACE
    Jan 2020 - Jul 2020 (7 months)
  • C
    Zone Coordinator
    CARE Building Administration SAS.
    Oct 2018 - May 2021 (2 years 8 months)
  • Avantel SAS
    AVANTEL
    Avantel SAS
    Jan 2018 - Dec 2019 (2 years)
Education verified_user 0% verified
    Projects (professional or personal) verified_user 0% verified
    • P
      ASURION
      PREMIER SUPPORT SOLUTIONS EXPERT Asurion
      Jan 2023 - Sep 2023 (9 months)
    • C
      PRODUCCION MUSICAL
      CURSO PRODUCCION MUSICAL
      Jan 2023 - Dec 2023 (1 year)
    • C
      CARE BULDING ADMINISTRATION COORDINATOR
      CARE Building Administration SAS.
      Jan 2019 - Dec 2019 (1 year)
    • F
      AVANTEL
      Frelancer
      Jan 2018 - Dec 2019 (2 years)