Jorge Adrián Davalos Sales

Service desk agent

Techmanindra Ltd, Tata Consultancy Services (TCS)

Jul 2024 - Current (2 years 4 months)

Service desk

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Sales Agent

Barmex SA DE CV

Oct 2018 - Sep 2021 (3 years)

Barmex serves many industries across Mexico, with a primary focus on the automotive sector in low mid-central Mexico, including top customers such as Jatco, Nissan, and Marelli.
• Responsible for representing the company commercially, including prospecting and searching for new customers.
• Followed up on customers assigned by management regarding sales.
• Managed follow-ups on quotations.
• In my first year, I was assigned a sales quota of 500,000 MXN, which I successfully exceeded by ten times over the course of the year. Additionally, I utilized virtual assistance skills to support clients both remotely and on-site, enhancing customer engagement and satisfaction throughout the sales process.

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Sales Staff/ Sourcing

Yuasa Shoji Mexico

Feb 2018 - Sep 2018 (8 months)

Yuasa is an automotive trading company selling machinery and equipment, mainly based in Japan having mostly Japanese companies. Looked for potential customer either Japanese and Non-Japanese, searching new protects Source mainly components to trade between the company. Heavily looked for suppliers, negotiation among them and customer in order to have profit. Opened Donaldson representing locally a growth on sales Transaltion assistance between English and Spanish to assist Japanese staff.

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Customer Service Agent

Jul 2017 - Jan 2018 (7 months)

Active on Demand is a division of Active Aero Group and provides global transportation logistics for customers with sensitive or time-critical freight Handled critical custom freight, mainly ground and air. Handled NAFTA importations from Canada, Mexico and the US. On charge to follow up on shipments manily from GM and other builders.

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Buyer (Maternity leave)

STAM

Nov 2016 - May 2017 (7 months)

automotive industry Main participation on the investment and capital purchases Customer service to internal users and follow up on purchase orders Streamlined the purchasing processes and bids such as personal transportation, industrial dinning room and staffing agencies. Achieved an average of 200K USD on capital purchases

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Buyer

Manpower – AGI Shorewood // MPS

Aug 2014 - Feb 2015 (7 months)

Founded in 2005 with a vision to redefine full-service print and packaging, Currently operating in 3 continents serving renamed parners such as L'oreal or Procter and Gamble Sole buyer for one facility with operations of nearly 2.2 million dollars in monthly sales, supporting purchasing department Helped developing a VMI strategy with raw material vendors to have inventory turnover Deal all MRO and direct supplier base. Suggested a PPV strategy to monitor savings

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Planner//Buyer

Wabtec Passanger Transit

Apr 2012 - Sep 2013 (1 year 6 months)

Wabtec Passenger Transit designs and manufactures a vast array of pneumatic, electronic and mechanical devices such as braking equipment, controllers, current collectors and couplers for the transit industry worldwide. Responsible for inventory turnover issues, manage inventories and bring savings to the company Responsible to quote different order to make projects from end to end, RFI, RFQ, price negotiation and bids. Source different components Manage stainless steel components and carbon steel, negotiate prices according to the CREW index.

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Purchasing Specialist

Remy International Inc.

Jun 2011 - Feb 2012 (9 months)

Main manufacturing leader in the starters and alternators aftermarket. Key customers: Auto-zone O'rellys. Responsible for assisting the Purchasing Director along with the 2 Commodity Managers, Reporting to the C level spend and other reports Negotiate contract with suppliers regarding price increases/decreases along with delivery terms and conditions Found 300,000 USD in annually savings changing/ and locating a solder supplier Responsible for sourcing the imported alternators line and find approximately 1'000,000 in annual savings Deal with all the MRO vendors

Agent rep/ Service Desk Agent

Tech Mahindra

Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has it Tech Mahindra is a US$5.2 billion company with 125,236 employees across 90 countries
•Being on charge as agent becoming the first line of service for technical support,
•Following up with customers regarding troubleshooting issues
•Highlighted performance on the first 3 months of deployment being between the 10 top agents.
• Provided support to C-level executives.
• Currently provide support for Google Workspace tools to the company.
• Skilled in Outlook and calendar management.

Jorge Adrián Davalos

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Jorge Adrián Davalos

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