Jordy Joseph Camacho Paez

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SR. Executive Administrator.

Aeries Technology

May 2024 - Current (1 year 1 month)

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Assc. Operation Manager

Gulf Relay

Sep 2022 - Current (2 years 9 months)

-Manage the activity of the 4 departments in Mexico for USA operations: Carrier Sales, Track and Tracing, Accounting and Operations teams by Providing guidance, direction, and leadership. -Analyze and workshopped the most ideal OKRs, Tools, and strategies to obtain a desirable ROI for all the teams. -Performance Monitoring: Track operational metrics by having a clear expectations list for each role by doing biweekly 1 on 1´s, identify areas for improvement provide coaching, and support and apply Performance improvement plans (PIP) and any disciplinary process if needed. -Hiring: Being the decision maker of the hiring process having the final interview with candidates for any position on the Mexico site. -Training and Development: Cont

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Associate Ops. Manager

Gulf Relay

Sep 2022 - Current (2 years 9 months)

.Led 4 Mexico departments for US operations: Carrier Sales, Track & Tracing, Accounting, and Operations. Formulated strategic OKRs, tools, and methods for optimal ROI. Monitored performance via biweekly 1-on-1s, enhancing with coaching and PIPs. Conducted final interviews, guiding hiring decisions. Prioritized continuous training and industry best practices. Streamlined operations, cut costs, and ensured regulatory compliance. Resolved operational issues, minimizing disruptions. Collaborated with customer service, prioritizing prompt responses. Produced comprehensive reports on KPIs and progress. Facilitated effective communication with internal and external stakeholders. Mitigated potential operational risks.

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Ops Manager

Rapido Solutions Group

Dec 2021 - Feb 2024 (2 years 3 months)

I have been at the forefront of fostering exceptional client relationships and optimizing logistics operations for our diverse portfolio of key accounts. Through strategic account management, I have successfully overseen the growth of client accounts, implementing upselling strategies that contributed to the increase of the revenue. My role involved collaborating closely with cross-functional teams, including logistics, operations, HR and sales, to ensure seamless communication and tailored solutions for each client's unique requirements.

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Carrier Sales Team Lead

Uber Freight,

Apr 2021 - Sep 2022 (1 year 6 months)

-Ensured that tracking was done for 250-300 daily loads booked by my reps. -Maintained a relationship with key stakeholders to ensure communication was effective for problem-solving. -Enforced policies about discipline and due diligence. -Helped to determine load priority and distributed those priorities. among my reps in order to guarantee coverage and service for our customers. -Assisted in the organizational design and planning in order to make sure that the team scaled sustainably.

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Carrier Sales Team Lead

Uber Freight,

Apr 2021 - Sep 2022 (1 year 6 months)

-Lead a team of carrier sales brokers for the same-day coverage team -Drove bookings and performance in outbound calling and relationship selling -Led a team of 25 reps with an output of 3.5k loads covered per month on average. -Was in charge of coaching, training, and sales enablement for them -First point of contact for any operational escalation -Negotiated with the carriers to find a viable solution for their issues

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Carrier Sales- Uber Freight

Uber Freight,

Dec 2020 - Apr 2021 (5 months)

Carrier portfolio creation and management. Dat post search loads and lead generation. Incoming and outgoing calls, to book loads. Track and trace from pick-up to delivery of the load. Compliance with month-to-month sales metrics and great knowledge of the logistics market.

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Carrier Sales

Uber Freight

Dec 2020 - Apr 2021 (5 months)

-Prospecting: Identifying potential customers who might require transportation services and reaching out to them to introduce your company's offerings. -Customer Outreach: Contacting potential customers through various means such as cold calls, emails, and networking events to establish initial communication. -Needs Assessment: Understanding the customer's transportation needs, requirements, and any specific challenges they are facing. -Negotiation: Negotiating rates, terms, and conditions with potential customers to reach mutually beneficial agreements. -Relationship Building: Cultivating relationships with customers by providing exceptional service, addressing concerns, and being responsive to their needs. -Coordination: Collaboratin

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Sales Lead Manager

Uber Freight

Dec 2020 - Dec 2021 (1 year 1 month)

My responsibilities encompassed leading a high-performing sales team, I've played a crucial role in the development and implementation of targeted sales strategies, including market segmentation, product positioning, and pricing optimization. My ability to adapt to changing market dynamics, coupled with a comprehensive understanding of logistics services, has allowed me to effectively navigate the complexities of the industry and stay ahead of evolving trends.

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Carrier Sales Team Lead

Uber Freight

Apr 2020 - Sep 2022 (2 years 6 months)

-Lead a team of carrier sales brokers for the same-day coverage team -Drove bookings and performance in outbound calling and relationship selling -Led a team of 25 reps with an output of 3.5k loads covered per month on average. -Was in charge of coaching, training, and sales enablement for them -First point of contact for any operational escalation -Negotiated with the carriers to find a viable solution for their issues -Ensured that tracking was done for 250-300 daily loads booked by my reps -Maintained a relationship with key stakeholders to ensure communication was effective for problem solving -Enforced policies about discipline and due dilligence -Helped to determine load priority and distributed those priorities among my reps in order

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Carrier Sales Team Lead

Uber Freight

Apr 2020 - Sep 2022 (2 years 6 months)

-Lead a team of carrier sales brokers for the same-day coverage team -Drove bookings and performance in outbound calling and relationship selling -Led a team of 25 reps with an output of 3.5k loads covered per month on average. -Was in charge of coaching, training, and sales enablement for them -First point of contact for any operational escalation -Negotiated with the carriers to find a viable solution for their issues -Ensured that tracking was done for 250-300 daily loads booked by my reps -Maintained a relationship with key stakeholders to ensure communication was effective for problem solving -Enforced policies about discipline and due dilligence -Helped to determine load priority and distributed those priorities among my reps in order

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Sales Team Lead

Teleperformance

Jun 2019 - Oct 2020 (1 year 5 months)

Team Management: Provide leadership, direction, and mentorship to the sales team, ensuring they are motivated, engaged, and aligned with company goals. Performance Monitoring: Track individual and team performance metrics, such as sales revenue, conversion rates, and customer acquisition, to assess progress and identify areas for improvement. Goal Setting: Collaborate with upper management to set sales targets, quotas, and key performance indicators (KPIs) that drive results. Coaching and Training: Offer ongoing coaching and training to team members to enhance their sales skills, product knowledge, objection handling, and negotiation techniques. Lead by Example: Demonstrate effective sales strategies, communication skills, and professio

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Microsoft Partner Team Lead

Teleperformance

Jun 2019 - Oct 2020 (1 year 5 months)

Analysis of business opportunities. Advice on Microsoft products -Microsoft customer service. Personalized management of potential and existing clients.

Team Lead

Microsoft

Jul 2018 - Nov 2020 (2 years 5 months)

As a Team Lead at Microsoft, I have been entrusted with the responsibility of overseeing and coordinating the efforts of a dynamic and diverse team. Through effective leadership and collaboration, I've guided my team to consistently achieve and surpass project objectives. My experience includes leading initiatives focused on software development, where I played a pivotal role in driving innovation, ensuring product quality, and meeting tight deadlines.

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Operations Lead

MediaPost

Jan 2016 - Jun 2018 (2 years 6 months)

I have played a central role in orchestrating seamless operational workflows and optimizing internal processes. Tasked with overseeing the day-to-day activities, I have successfully managed projects from conception to execution, ensuring timely delivery and adherence to quality standards. My experience involves collaborating closely with cross-functional teams, including creative, marketing, and client services, to synchronize efforts and meet campaign objectives effectively.

Jordy Joseph Camacho Paez

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Jordy's behavioral traits
Jordy's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.