Jordan Yves Domingo

Medical Biller

Ventra Health

Aug 2025 - Current (11 months)

Medical Biller with hands-on experience handling direct calls from U.S. clients, managing insurance claims, and supporting the full Revenue Cycle Management (RCM) process. Skilled in resolving billing and coverage concerns in a single call while delivering excellent customer service and ensuring high patient satisfaction. Well-trained in HIPAA regulations and compliance.

Technical Support | Sales Representative

Asurion

Mar 2025 - Jul 2025 (5 months)

Technical Support Specialist with experience handling complex customer issues while delivering excellent customer service and meeting hard-selling KPIs. Skilled in troubleshooting, clear communication, and converting service interactions into sales opportunities.

Senior Agent

iQor Philippines

Jan 2023 - Jan 2025 (2 years 1 month)

Experienced in managing Telecommunications (Telco) accounts with a strong emphasis on sales-driven KPIs and revenue retention. Delivered technical support and customer service while actively identifying upsell and cross-sell opportunities during customer interactions. Effectively handled billing objections and payment resistance, converting difficult conversations into successful sales or payment commitments. Consistently resolved customer concerns while driving revenue growth, customer retention and satisfaction.

Fraud Analyst ( Work From Home )

Concentrix

Jan 2021 - Jan 2023 (2 years 1 month)

Experienced in identifying, analyzing, and preventing fraudulent activities within organizational bank accounts. Duties include monitoring transactions, investigating suspicious activities, and implementing preventive measures to minimize financial risk and maintain operational integrity.

P

Private Duty Nurse

Jan 2018 - Current (8 years 6 months)

Experienced in assisting patient mobility, monitoring changes in medical status, administering medications, and providing comfort care.

F

Icu Nursing Aide

Floridablanca Doctor’s Hospital

Jan 2018 - Jan 2019 (1 year 1 month)

Compassionate healthcare support professional experienced in personal hygiene assistance, comfort care, and ongoing patient assessment and monitoring to ensure quality, patient-centered care.

Jordan Yves Domingo

About

Detail

Timeline

Résumé