Jordan Yecid Camacho Ramírez

Bilingual professional (English/Spanish) with experience in customer service, logistics coordination, content moderation, and back-office operations for U.S.-based accounts. Proven ability to collaborate effectively in diverse teams, build strong client relationships, and consistently meet performance targets. Skilled in CRM and ticketing systems (Zendesk), multichannel support, and policy processing with high accuracy. Proactive and adaptable, with a track record of identifying process improvements and contributing to streamlined workflows.