Jordan Pierce Analyst, Contracts and Pricing

Analyst, Contracts and Pricing

Stryker

Mar 2024 - Current (2 years 8 months)

. Manage customer pricing for Endoscopy and Sports Medicine business units. Process pricing discrepancies and disputes requests accordingly. Review and upload local contract agreements. Work cross- functionally with GPO, IDN and FLES analyst for eligibility. Assist with ERP integration to SAP and data cleansing for go-live.

Specialist, Pricing and Agreements

McLane Global

Feb 2020 - Feb 2021 (1 year 1 month)

. Ensure accurate customer pricing for Buffalo Wild Wings, KFC and A&W. Develop customer pricing models and strategies to present RFP's/RFQ's. Managed and maintained customer contracts. Resolve customer disputes over pricing discrepancies and or their rebate. Perform weekly, monthly, and quarterly audits to ensure accurate pricing. Process monthly customer rebate analysis and reconcile to repay the customer(s) the appropriate rebate base on their pricing model/schedule. Work closely with supply chain/logistics to meet customer pricing deadlines, conduct inventory analysis and manage purchase orders. Identified key areas that could be enhanced and implemented successful process improvements. Developed strong analytical and financial skills,

Coordinator, Pricing and Agreements

Sysco

May 2019 - Feb 2020 (10 months)

Research and resolve customer pricing discrepancies, contract eligibility. Conduct internal/external training sessions for Abbott and Starbucks. Issue customer credits when applicable and generate supplier billback to recoup monies. Globalized/centralized controlled all customer and vendor pricing agreements for all 72 Sysco distribution centers to corporate and operated under one platform, Salesforce. Process monthly Ecolab discrepancy reports and quarterly settlement process analysis. Lead SME for Global transformation of vendor pricing and contracts for Abbott, Ecolab, Coca-Cola, Dr. Pepper, Pepsi and Starbucks customers. Reduced Ecolab settlement amount from 600k to 20K in 2 quarters for Compass GPO. Improved Abbott transparency to 98%

Finance Sr. Lead, Pricing and Support

Ecolab

Aug 2018 - Mar 2019 (8 months)

Accountable for associate training and new hire onboarding Assign daily assignments to the team daily, handling escalations from the team or requestors. Provide daily metrics of productivity and feedback to the team. Managed specialty functions based on outstanding performance, which include managing healthcare requests; distributor contacts, distributor pricing portal and Sysco corporate contract misalignment project while documenting and creating new processes and procedures. Lead for Sysco centralization process and ensuring accurate pricing is applied. Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities. Reduced process discrepancies through mea

Finance Specialist, Pricing and Support

Ecolab

Jan 2017 - Jul 2018 (1 year 7 months)

. Accountable for customer alignments, contract authorizations, field sales corrections/account sales splits and distributor retroactive refunds while providing accurate, timely and complete information related to department processes, procedures, projects, and reporting using DF AD-HOC, Workflow, Access, Excel, V- Lookups and create tables to run queries and deliver results. Execute timely and effective communication while handling inbound and outbound emails and maintaining .3 minutes below the average talk time on the phone schedule. Collaborated with clients to maintain relationships and provide customers with thorough support and guidance. Contacted customers to immediately find resolutions for escalated issues.

Jordan Pierce

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Jordan Pierce

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Behavioral traits