J

Jordan Finley

About

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Detail-oriented and tech-savvy professional with experience in data entry, analytics, customer service, and insurance operations.
Waco, Texas, United States
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Timeline

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Résumé

Jobs verified_user 0% verified
  • Globe Life
    Senior Reinstatement Specialist
    Globe Life
    Dec 2023 - Current (2 years 9 months)
    Process and maintain insurance policy reinstatements, ensuring compliance with underwriting guidelines.Audit agent-submitted paperwork for accuracy, reducing processing errors.Manage payment collections and bank drafts, maintaining policyholder satisfaction.
  • Rose International
    Customer Service Representative
    Rose International
    Aug 2021 - Sep 2022 (1 year 2 months)
    Assisted customers with account issues and general company information.Delivered professional service while managing a high call volume environment.
  • K
    Data Entry Operator
    Kelly Real Estate Group
    May 2021 - Jun 2023 (2 years 2 months)
    As a Data Entry Operator, I entered and validated high-volume property sales data with 99% accuracy, ensuring data integrity and reliability. I coordinated scheduling for over 12 agents, which significantly improved operational efficiency. Additionally, I streamlined the lead approval process, resulting in quicker turnaround times. My experience with CRM tools was integral to my role, as I utilized them daily to manage client interactions and confirm contact information, ensuring accurate listing prices for homes. This not only enhanced the data entry process but also contributed to a more organized workflow and better client communication.
Education verified_user 0% verified
  • Pearson VUE
    CompTIA A+, ITF+, Network+ & Security+
    Pearson VUE
    Jan 2023
  • Tarleton State University
    Bachelor of Science in Computer Science
    Tarleton State University
    Aug 2021 - May 2025 (3 years 10 months)
    Waco, TX
  • P
    High School Diploma
    Premier High School
    Aug 2017 - May 2021 (3 years 10 months)
    Waco, TX
Projects (professional or personal) verified_user 0% verified
  • D
    Database Management System (Class Project)
    Nov 2022
    Designed and implemented a SQL database for inventory tracking.
  • P
    Python Data Analysis Script
    Aug 2022 - Sep 2022 (2 months)
    Built a Python program to automate data cleaning and visualization for large datasets.