Senior Recruitment Director - Account manager
BITGRAY LABS
Mar 2021 - Current (4 years 6 months)
I led the Staff Augmentation business line in the fintech sector, connecting Latin American developers with companies in the U.S. and Canada. I designed optimized recruitment workflows and managed dedicated teams focused on developing AI agents and interaction managers to streamline collection processes for banks.
Key Results:
Implemented AI solutions that significantly improved collection efficiency for financial institutions.
Designed acquisition workflows that drove sustained growth in fintech client portfolios.
Expanded the business line into key international markets.
Tech Stack: Custom ATS, JIRA, Zapier, AI APIs, specialized fintech frameworks.
Skills: Product Operations · Agile Project Management · Customer Experience