Jones Peterson-Joechee Customer support sales expert/Appointment

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Account Manager

Sylversys Consulting Intl.

Apr 2017 - Jun 2018 (1 year 3 months)

As an Account Manager, I coordinated internal teams to deliver projects on schedule, ensuring that all client expectations were met. I acquired and nurtured new client relationships, resulting in repeat business and increased revenue. My responsibilities included scheduling meetings, preparing proposals, and facilitating smooth client onboarding. Additionally, I managed client outreach and communications, which involved drafting persuasive emails and coordinating campaigns, leveraging my skills in email copywriting and utilizing tools like Instantly.ai for effective lead engagement. My experience working closely with clients in the IT sector provide

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Remote Sales & Support Specialist

247 Labs Inc.

Apr 2017 - Dec 2024 (7 years 9 months)

As a Remote Sales & Support Specialist, I managed freelance bidding across platforms such as Upwork, Freelancer, and Guru, successfully securing multiple high-value client projects. I drafted tailored sales proposals and booked discovery calls with C-level executives, significantly increasing the qualified lead pipeline and contributing to a remarkable 70% growth in company revenue. My responsibilities included maintaining CRM records to ensure accurate tracking of opportunities and follow-ups. Additionally, my experience at 247 Labs Inc. involved client communication, lead management, and sales support, which are essential for building relationships, handling inquiries, and driving results in this position. I utilized project management an

Webmaster & Virtual Assistant

Jil Group Technology

Jun 2015 - Jul 2017 (2 years 2 months)

Managed WIX and WordPress websites, ensuring regular updates and optimal functionality. Created and scheduled social media content, blog posts, and newsletters. Handled customer inquiries, providing timely and professional responses. Additionally, my experience in strategic planning was enhanced while managing online platforms and coordinating tasks at Jil Group Technology, which strengthened my technical, organizational, and client support skills, directly contributing to the effectiveness of my role as a Webmaster & Virtual Assistant. Furthermore, my involvement in client communication and scheduling allowed me to develop skills related to appointment management and customer engagement, which are essential for maintaining strong client re

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Property sales associate

Edlorm Housing Ghana Ltd

Nov 2008 - Dec 2010 (2 years 2 months)

As a Property Sales Associate, I was responsible for assisting clients in buying, selling, and renting properties. My duties included generating leads, conducting property viewings, providing market insights, negotiating deals, and ensuring excellent customer service throughout the sales process. I worked closely with clients to understand their needs and deliver tailored real estate solutions. Additionally, I utilized Google Sheets to effectively manage client lists, track property sales, update leads, and generate weekly performance reports, which enhanced my organizational skills and ensured accurate sales and client data management. My experience at Edlorm Housing Ghana Ltd involved prospecting, engaging clients, handling objections, an

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Data Entry & Production Assistant

Nestlé Ghana Ltd.

Jan 2000 - Apr 2010 (10 years 4 months)

Managed production data records and supervised shift operations. Conducted product quality checks to maintain compliance standards. Performed data cleanup by reviewing, organizing, updating, and maintaining accurate records, identifying duplicates, correcting errors, and standardizing information to ensure data quality.

Jones Peterson-Joechee

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Jones Peterson-Joechee

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