Jonathan Oshone Itamah

Jonathan Oshone Itamah

About

Detail

Alberta, Canada

Contact Jonathan regarding: 
Flexible work
Starting at USD20/hour
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Internships
Starting at USD2K/month
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Finding mentors
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Timeline


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Résumé


Jobs verified_user 0% verified
  • C
    Project Manager
    Cascade Limo
    Aug 2024 - Apr 2025 (9 months)
    • Handled daily communication channels, responding to 100+ emails weekly while maintaining 98% client satisfaction rate. • Coordinated travel arrangements for 15+ team members monthly, saving $5,000 annually through efficient booking processes. • Scheduled and prepared materials for 20+ meetings monthly, reducing preparation time by 30% using Microsoft Office. • Assisted cross-functional teams with administrative support, improving workflow efficiency by 25% through organized filing systems.
  • A
    Founder & Project Lead
    Apex Innovations
    Jan 2024 - Dec 2024 (1 year)
    • Managed email system handling 100+ daily inquiries, reducing response time by 40% while maintaining meticulous attention to detail. • Coordinated travel arrangements for 25+ team members monthly, reducing booking costs by 15% through strategic vendor negotiations. • Designed administrative workflows and filing systems that improved information retrieval efficiency by 75% across multiple projects. • Handled scheduling and meeting preparation for executive team, resulting in 35% increase in client satisfaction and retention.
  • Zen Educate
    Onboarding Coordinator
    Zen Educate
    Jan 2024 - Dec 2024 (1 year)
    • Managed 50+ daily email inquiries with 98% same-day resolution rate while coordinating educator onboarding processes. • Scheduled and prepared 20+ weekly virtual meetings, creating professional presentations with 100% on-time delivery. • Streamlined documentation systems, reducing support tickets by 40% and onboarding time from 7 to 4 days. • Anticipated stakeholder needs proactively, improving customer satisfaction scores by 35% through personalized communication approaches.
  • S
    Marketing Manager
    Seibert Media (draw.io)
    Jul 2022 - Dec 2024 (2 years 6 months)
    • Managed 200+ monthly appointments using digital booking system, reducing scheduling conflicts by 40% while coordinating cross-departmental meetings. • Handled 50+ weekly phone inquiries with 95% first-contact resolution rate, maintaining detailed logs for zero missed communications. • Provided comprehensive administrative support, creating 25+ office management documents and streamlining filing systems for improved efficiency. • Prepared executive meetings and presentations, anticipating needs with attention to detail that increased team productivity by 30%.
  • S
    Operations Project Coordinator
    Spin Rideshare
    Dec 2021 - May 2022 (6 months)
    • Managed comprehensive email system, responding to 50+ daily inquiries with 98% same-day resolution rate. • Scheduled and prepared materials for cross-departmental meetings, reducing preparation time by 35% using Microsoft Office. • Maintained office supply inventory and vendor relationships, reducing procurement costs by 15% while ensuring zero disruptions. • Coordinated onboarding for 3 new operational zones, demonstrating meticulous attention to detail and administrative expertise.
  • L
    Program Associate - Operations & Research
    Linkbase Technologies
    Dec 2019 - Dec 2022 (3 years 1 month)
    • Managed comprehensive communications for 15+ team members, reducing response time by 40% and improving document retrieval by 65%. • Coordinated scheduling for 25+ professionals across 3 time zones, reducing meeting conflicts by 90% through customized booking systems. • Organized project documentation and filing systems, enabling successful acquisition of $150K in innovation funding through meticulous attention to detail. • Maintained proactive customer service orientation, anticipating stakeholder needs and delivering timely reports that improved decision-making efficiency by 35%.
  • F
    Founder & Mobility Project Coordinator
    Freebike
    Apr 2016 - Dec 2019 (3 years 9 months)
    • Managed comprehensive email communications for 50+ stakeholders, reducing response time by 60% while maintaining 98% accuracy. • Handled daily office operations including filing and supply management, decreasing administrative processing time by 35%. • Created detailed reports and presentations for institutional stakeholders, directly influencing approval for expansion to two additional campuses. • Scheduled and coordinated meetings with genuine customer service focus, resulting in 40% increase in stakeholder satisfaction.
Education verified_user 0% verified
  • PMI
    Certified Associate in Project Management (CAPM)
    PMI
    Jan 2025 - Jul 2025 (7 months)
  • Coursera
    Project Management Certificate
    Coursera
    Jan 2025 - Jul 2025 (7 months)
  • Meta
    Digital Marketing Associate
    Meta
    Aug 2024 - Aug 2025 (1 year 1 month)
  • Coursera
    Google Ads (SkillsShop)
    Coursera
    Aug 2024 - Aug 2025 (1 year 1 month)
  • Coursera
    Social Media Management
    Coursera
    Aug 2023 - Aug 2024 (1 year 1 month)
  • University of British Columbia
    Bachelor of Business Management
    University of British Columbia
    Sep 2018 - Apr 2025 (6 years 8 months)
  • L
    International Baccalaureate (IB)
    Li Po Chun United World College
    Sep 2016 - Jan 2018 (1 year 5 months)