Experienced Industrial Engineer with a proven track record of driving process improvements in IT projects and project management using Lean, agile methodologies, and BPMN. I specialize in designing and optimizing processes across diverse organizational areas, including regulatory, financial, and engineering domains. I'm passionate about leveraging automation and data analysis to enhance productivity, quality, and on-time project delivery. My achievements include achieving significant cost savings and efficiency improvements, consistently exceeding customer expectations with 100% satisfaction rates. Proficient in a range of IT tools and software, I bring a results-oriented approach to every project.