Digital Operations Specialist
EBSCO Information Services
Jan 2014 - Dec 2017 (4 years)
• Led day-to-day email marketing activities, encompassing campaign setup, scheduling, testing, tagging, and deployment.
• Managed the email & advertising calendar for the sales & digital operations team.
• Compiled and analyzed metrics, adjusting client ad content for optimal performance.
• Implemented usability enhancements based on email performance metrics to improve user experience.
• Ensured adherence to industry best practices in the email marketing process.