For 14+ years, I have been the operational backbone for multi-property hospitality portfolios — coordinating maintenance teams, managing vendors, overseeing guest-facing systems, controlling budgets, and ensuring that every property under my watch runs smoothly without the owner needing to intervene.
At Forza Italia SRL, I served as the central operations authority for 16+ properties across hospitality, healthcare, media, and retail — including Sosua Bay Resort, Victorian House, Sosua Beach Resort, Costa Norte Residential, Sosua Paradise, Bizz Vacations, Sosua Convention Center, Platinums Gym, Regeno Hospital, Regeno Spa, Costa Norte Network TV3, and Merengue Bar, Start Dust, among others. My daily work involved exactly what your company /project needs: dispatching maintenance and housekeeping, verifying task completion, managing vendor contracts, maintaining guest experience standards, and reporting operational health to ownership. I did this for 14+ years across a diverse portfolio, and I bring the same discipline to every property I manage today through ITtechCA for over 26+ years
I understand that luxury vacation rental operations live or die on follow-through. A cleaner doesn't show up — you find another one. A guest has an issue at 9 PM — you resolve it before it becomes a review. A vendor overcharges — you catch it and negotiate. My career has been built on this exact pattern of autonomous problem-solving, vendor accountability, and quality control. I have managed staff, developed budgets, and maintained service standards across properties that demand five-star execution.
I am also technically fluent in the infrastructure that powers STR operations: booking systems, property management platforms, server environments, payment gateways, security protocols, and communication tools. While I have not yet worked specifically inside Guesty, Hostaway, or OwnerRez, I have deployed and managed comparable systems for hospitality clients for two decades — including reservation management, guest communication workflows, and operational dashboards. I learn new platforms quickly because I understand the architecture underneath them.
I am available for U.S. Eastern Time remote operations and comfortable with the autonomy this role requires. I am bilingual English/Spanish, conversational in Italian, Portuguese, French, and Catalan, and fully equipped to coordinate across time zones and cultures.
I would welcome the opportunity to discuss how my 24 years of multi-property operations experience can support your company/project' growth. Thank you for your time and consideration.
Sincerely,
Jonathan Anez Lora
Dominican Republic | +1 809-305-9123 | +1 809-437-9123 |
ittechca.com@gmail.comhttps://ittechca.bio.link |
torre.ai/jonathananezlora |
linkedin.com/in/anezjonathan |
https://github.com/dev-ittechca-com
