Jonathan

Jonathan  new_releases

About

Detail

Santo Domingo, Distrito Nacional, Dominican Republic
Contact Jonathan regarding: 
Flexible work
person_search
Finding candidates
Finding co-founders

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • C
    CEO, and founder
    Canthanstore
    Jun 2022 - Sep 2025 (3 years 4 months)
    E-commerce operations and customer support manager. Responsible for handling real-time customer inquiries via live chat, resolving order issues, and ensuring high satisfaction levels. I also manage product updates on the platform and monitor transactions to guarantee a seamless and professional service.

    Customer Success, E-commerce, Shopify ou Problem Solving.
  • C
    Founder & Operations Manager
    Canthanstore
    Jun 2020 - Sep 2025 (5 years 4 months)
    Providing high-quality, real-time chat support to ensure a seamless user experience. Responsible for managing incoming inquiries, resolving technical issues, and guiding customers through platform features. Collaborating with teams to streamline communication workflows and maintain high levels of customer satisfaction and retention.
Education verified_user 0% verified
  • Shopify
    Coursera
    Professional Certificate in Commerce and Business Management (or simply Commerce) public Remote experience
    Shopify, Coursera
    Sep 2024 - Oct 2025 (1 year 2 months)
    Comprehensive online training via Coursera, focusing on business fundamentals, customer relationship management, and digital sales strategies.