Jolina Dain

R

Restaurant Attendant

Royal Carribbean Cruises Ltd.

Oct 2024 - Apr 2025 (7 months)

• Assist waiters and dining room staff during breakfast, lunch, and dinner service. Set up, clean, and organize all assigned restaurant areas before and after meal service. • Prepare table settings, restock silverware, linen, condiments, and glassware. Clear used dishes and reset tables quickly and hygienically. Properly clean and sanitize tables, chairs, equipment, and service stations per USPH and HACCP standards. • Support buffet service by maintaining clean lines, refilling food, and following safe food handling practices. • Run food and beverages from galleys or pantries to guest tables or service areas. • Participate in USPH inspections and maintain assigned areas to pass audit criteria at any time. • Provided attentive assistance and

T

Senior Sales/Server

Txanton Torre Wine and Olive Oil Co., Inc

Mar 2021 - Oct 2024 (3 years 8 months)

• Provide exceptional customer service by greeting guests warmly, assisting with menu selections and ensuring their dining experience is enjoyable and memorable. • Assist guests in selecting wines and other beverages to compliment their meal, offering suggestions based on their preference and budget. • Process guests payments accurately and efficiently, including cash, credit card and electronic transactions. • Assist guests for restaurant event planning, coordinating with the team to organize and successful events. Create proposals for custom menus and suggest wine pairings based on guest preferences. And offers gift boxes for giveaways. • Prepare daily reports, conduct daily inventory checks and identify items that need replenishment to m

S

Food and Beverage Server

Sugi Management Japanese Restaurant

Nov 2018 - Mar 2019 (5 months)

• Provide exceptional customer service by greeting guests warmly, assisting with menu selections and ensuring their dining experience is enjoyable and memorable. • Take accurate food and beverage orders ensuring special request and dietary preferences are accommodated. • Maintain cleanliness and organization of dining areas including clearing and resetting table promptly after guests depart. • Communicate with kitchen staff and server orders during peak times to maintain smooth operation. • Checks quality both food and plates before they are served to ensure they meet quality standard. • Monitoring guest satisfaction and addressing any concerns and complaints promptly and professionally. • Upholding health and safety standards at all times,

N

Food and Beverage Server

Nihonbashi Tei Izakaya Japanese Restaurant

Dec 2017 - Apr 2018 (5 months)

• Greet guests upon arrival & escorting them to their table. Presenting menus and providing detailed explanations of menu items, including any specials and recommendations. • Take accurate food and beverage orders ensuring special request and dietary preferences are accommodated. • Maintain cleanliness and organization of dining areas including clearing and resetting table promptly after guests depart. • Provide attentive and personalized service to create memorable experience for our guests. • Monitoring guest satisfaction and addressing any concerns and complaints promptly and professionally.

D

Cashier Waitress

Dulcinea Restaurant

Jul 2017 - Oct 2017 (4 months)

• Take food and beverage orders accurately ensuring all special request are noted and enter them into the POS system. • Handle cash, credit and debit card, payments and provide appropriate change. • Prepare and serve a variety of food, pastry and beverages according to company recipe standards. • Monitoring guest satisfaction and addressing any concerns or complaints promptly and professionally. • Maintain a clean & organized workspace, including coffee machines, countertops and bar area. • Prepare daily reports, conduct daily inventory checks and identify items that need replenishment to maintain optimal stocks levels and operational efficiency.

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