J
Joi Davis
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New York, United States
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- BCustomer Service RepresentativeBlue Cross Blue Shield of NJAug 2008 - Dec 2021 (13 years 5 months)- Managed data entry tasks within a database, ensuring accuracy and confidentiality of customer health information in compliance with established guidelines and policies. - Handled inbound and outbound calls, providing exceptional customer service and case management support. - Tested IT programs to enhance operational efficiency and improve service delivery. - Although I haven't directly experienced solar data entry, I have developed expertise as a Data Entry Specialist through my extensive customer service experience, accumulating thirteen years in the field and honing my skills in both areas simultaneously.