J
John Raven Cruz
About
Detail
Metro Manila, Philippines
Résumé
Jobs
verified_user
0% verified
Sales Appointment SetterHomeaglowMar 2024 - Current (2 years 3 months)Engaged with customers to understand their cleaning needs and provide tailored solutions, driving membership sales and client retention. Utilized persuasive communication and consultative selling techniques to achieve and exceed sales targets- General Admin Support | Lead GenerationRelentlessSep 2023 - Mar 2024 (7 months)Performed outbound calls to reach a possible client to set up an appointment for cost reduction. Manage calendar, database, time and project management and email management. Manage clients social media accounts. Answer inquiries using WhatsApp, Instagram, and schedule calls using zoom.
- TRAINERVXIJul 2022 - Dec 2022 (6 months)Played a key role in improving metrics such as customer satisfaction first-call resolution rates through targeted coaching and training initiatives.
- Sales AssociateVXIAug 2020 - Dec 2022 (2 years 5 months)Coordinated with patients and healthcare professionals to meet patient needs while maintaining strict confidentiality to remain compliant with HIPAA regulations. Assisted clients with concern about claims, billing, and prior authorization.