J

Johnny Edward Lizardo Arita

About

Detail

Tegucigalpa, Francisco Morazán Department, Honduras
Contact Johnny regarding: 
work
Full-time jobs

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Lessen
    Customer Service Representative
    Lessen
    Aug 2025 - Apr 2026 (9 months)
    • Managed high-profile client portfolios, ensuring the delivery of high-quality services.
    • Utilized corporate AI tools to resolve complex cases and optimize workflows.
    • Accurately managed appointment scheduling and ensured strict adherence to established deadlines.
    • Identified and contacted specialized contractors for maintenance services.
    • Provided technical support to field technicians on mobile application usage and assisted with budget estimates.
  • S
    Outbound Closer
    Service Activation Center
    Sep 2024 - May 2025 (9 months)
    • Validate information of prospects.
    • Provide accurate details about plans and coverage according to customer’s needs and qualifications.
    • Complete application form in system as following call flow script.
    • Assist customer with e-signature process, over phone, tablet or pc/laptop.
  • D
    In/Outbound Opener
    Debt Settlement Attorney
    May 2023 - Aug 2024 (1 year 4 months)
    • Follow call flow to introduce debt settlement program to potential customers.
    • Explain to potential customers how debt relief works and its benefits. Clarify questions.
    • Make sure the applicant can qualify to a program based on quality requirements standards.
    • Create customer profile on system.
    • Connect customer to Closer agent.
  • Frontpoint
    Tech Support
    Frontpoint
    Mar 2022 - Apr 2023 (1 year 2 months)
    • Perform over voice mechanical troubleshooting and remote diagnostic test, with multiple devices such as: door/window sensors.
Education verified_user 0% verified
  • I
    High School Diploma
    Instituto Tecnológico de Educación Empresarial (ITEM)
    Jan 2015
  • A
    Certificate
    American Council on the Teaching of Foreign Languages (ACTFL)
    Jan 2013 - Jan 2014 (1 year 1 month)