John McCloskey

John McCloskey

About

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Senior Project/Product Manager | Lead IT/Business Solutions Architect
Miami, Florida, United States
Contact John regarding: 
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Full-time jobs
Starting at USD180k/year
Flexible work
Starting at USD110/hour
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Timeline

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Job
school
Education

Résumé

Jobs verified_user 0% verified
  • B
    Senior IT Project Manager/Lead Business Solutions Architect– IRS
    BRESATECH CONSULTING,
    Jan 2023 - Jan 2024 (1 year 1 month)
    • Utilized Pega 8.8 to implement advanced metadata solutions, streamlining data tracking and retrieval. Spearheaded the development of IRS-specific training modules, reducing onboarding time by 50% and boosting team productivity. ◦ Led the end-to-end Pega software development lifecycle for IRS tax processing systems, from requirements gathering and design through development, testing, deployment, and maintenance, ensuring seamless integration and compliance with federal regulations. ◦ Developed SQL queries to streamline data retrieval processes, improving audit efficiency and reducing processing time for compliance checks and financial reports. ◦ Integrated data from multiple sources and managed large-scale data pipelines at the IRS,
  • P
    Senior IT Project Manager/Lead Business Solutions Architect – OMNI Fiber
    PROCOM CONSULTING,
    Jan 2022 - Jan 2023 (1 year 1 month)
    • Capitalized on the opportunity to direct all facets of high-level companywide technical projects involving Scrum Master JIRA administration, including designing and implementing JIRA dashboards and sprint views to continually enhance visibility into Pega 8.7 project progress and issues resolution. ◦ Led a Pega implementation that integrated new tools and processes, achieving a 40% reduction in cycle time using advanced Agile methodologies like Scrum, Kanban, and SAFe. ◦ Created and managed JIRA dashboards for real-time visibility into sprint progress, enabling stakeholders to track team velocity, sprint burndown, and overall project health. ◦ Developed custom JIRA reports to monitor sprint progress, track key performance indicators
  • H
    Senior IT Project Manager/Lead Business Solutions Architect – HNFS
    HEALTHNET FEDERAL SERVICES (HNFS),
    Jan 2017 - Jan 2021 (4 years 1 month)
    • Utilized extensive industry knowledge to author requirements documentation, including RFPs, SOWs, and ICDs for Health Net clients. Proactively addressed and resolved complex technical issues in Pega 8.7, significantly reducing development time and ensuring project success. ◦ Rescued and delivered two $2.5-million Pega projects at risk of failure, by aligning strategic planning and process optimization, ensuring on-time delivery and exceeding stakeholder expectations. ◦ Led Agile transformation initiatives, fostering a culture of continuous improvement and delivering measurable improvements in team performance and customer satisfaction. ◦ Identified Pega environment sync issues to avoid countless hours of re-development rework.
  • Pegasystems
    Senior IT Project Manager/Business Solutions Architect
    Pegasystems
    Jan 2014 - Jan 2017 (3 years 1 month)
    • Leveraged Pega at PNC Bank to streamline operations, address unique client needs, and enhance productivity through optimized workflows and cross-functional collaboration ◦ Created PNC's Risk Rating Platform that was integrated into Pega KYC for Commercial Loan Exposure and Probability at Default, driving them to #1 in customer experience for Northeast Banks. ◦ Developed PNC's Omni-Channel offer management system ensuring consistent data across the enterprise for card services and refinancing opportunities.
  • L
    Scum Master/System Solutions Analyst
    Lockheed Martin,
    Jan 2008 - Jan 2014 (6 years 1 month)
    • Led provisioning of Atlassian and IBM applications for Scrum teams, optimizing resource allocation through JIRA, resulting in significant cost savings. ◦ Received a Spot Award for developing an address validation Microservice that reduced daily vendor master data errors from over 1,000 to fewer than ten. ◦ Integrated JIRA with Fisheye and GitHub to optimize CI/CD pipelines and track development progress alongside sprint objectives.
  • Bank of America
    Senior IT Project Manager/Lead Business Solutions Architect
    Bank of America
    • Designed and deployed advanced fraud protection measures at leveraging automated systems to strengthen detection, minimize risk exposure, and enhance compliance with regulatory standards, effectively safeguarding client assets. ◦ Conducted compliance audits to assess adherence to regulatory requirements and internal policies, identifying areas for improvement and enhancing operational effectiveness.
  • Healthfirst
    Senior IT Project Manager/Lead Business Solutions Architect
    Healthfirst
    • Strategically integrated advanced technologies (e.g., Pega Robotics and Automation) to optimize claims processing and enhance reporting capabilities, including the use of Pega integration for Robotics Automation, Exception Handling Enterprise Frameworks, and Complex Reporting ◦ Recovered $20 million in losses by driving cost-reducing improvements in Long-Term Care (LTC) Disenrollment which incurred costs of $12,000 per case per month across 2,100 cases. ◦ Facilitated Scrum ceremonies, including daily stand-ups, sprint planning, retrospectives, and reviews, ensuring full team engagement and alignment with project goals.
  • Centene
    Senior IT Project Manager/Lead Business Solutions Architect
    Centene
    • Ensured the seamless execution of a large-scale migration of 25,000+ users to a unified claims processing platform in Pega 7.4, including conducting detailed gap analysis to transition legacy systems to modern architectures, securing stakeholder approval for critical project phases in alignment with key objectives. ◦ Generated a 30% in cost savings by leveraging AWS cloud services for data migration to S3 and Glacier to promote long-term storage of historical HIPAA-protected data.
  • 3
    Senior IT Project Manager/Lead Business Solutions Architect
    3MA
    • Championed the development of dynamic, cost-reducing solutions while empowering developers to efficiently integrate reusable code by facilitating internal requirement progression through workflows and ultimately expediting software development processes in Pega 7.4. ◦ Applied data governance principles and ensured compliance with data security and privacy regulations, including HIPAA and GDPR, by implementing strict data access controls, auditing processes, and data encryption strategies across multiple organizations to safeguard sensitive information and maintain regulatory compliance.
Education verified_user 0% verified
  • Drexel University
    Master of Science
    Drexel University
    Sep 2010 - May 2012 (1 year 9 months)
    Software Engineering
  • Penn State University
    Bachelor of Science
    Penn State University
    May 2004 - May 2008 (4 years 1 month)
  • P
    Pega System Architect (CSA)
  • P
    Pega Business Architect (CPBA) Pega Customer Process Management Architect (CPM)
  • P
    Professional Scrum Developer (PSD) Pega Senior System Architect (CSSA)
  • P
    Pega Direct Capture of Objectives Architect (CDA)
  • P
    PEGA