J

John Marc Burog

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Virtual Assistant

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school
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Résumé

Jobs verified_user 0% verified
  • Rocket Station
    Virtual Assistant
    Rocket Station
    May 2022 - Oct 2023 (1 year 6 months)
    • Real estate cold caller and appointment setter ○ Follow a script-driven call flow and handle questions and objections ○ Gauge seller motivation ○ Input data into a Podio (CRM) form
    • Real estate admin assistant ○ Source leads and perform skip tracing ○ Complete property research and comparative market analysis (comparables) ○ Create basic spreadsheets using Google Sheets
    • Basic social media admin ○ Set up accounts for Facebook, Twitter, Instagram, and LinkedIn ○ Create and post content with and without Hootsuite ○ Perform basic graphic design using Canva
    • Property management customer service ○ Manage basic maintenance work orders ○ Address general inquiries and coordinate transactions via phone and email
  • Alorica
    Customer Service Representative
    Alorica
    Apr 2021 - May 2022 (1 year 2 months)
    • Maintained a positive, empathetic, and professional attitude toward customers at all times
    • Communicated with customers through various channels
    • Acknowledged and resolved customer complaints
  • Pru Life UK
    Financial Advisor
    Pru Life UK
    Apr 2020 - Feb 2021 (11 months)
    • Assisted clients in executing their financial plans through proper investment
    • Provided long-term engagement and assistance to clients
  • Remotasks
    Lidar Annotation and Segmentation Specialist
    Remotasks
    Apr 2019 - Jul 2021 (2 years 4 months)
    • Annotated points for self-driving cars
    • Checked the direction of the self-driving cars since it served as the groundwork
  • M
    Customer Service Representative
    Maidcv.com
    Apr 2018 - Apr 2019 (1 year 1 month)
    • Documented all call information according to standard operating procedures
    • Delivered prepared sales scripts to persuade potential customers to purchase a product or service or make a donation
  • iQor
    Customer Service Representative
    iQor
    Jul 2017 - Mar 2018 (9 months)
    • Provided customers with product and service information
    • Entered new customer information into the system
    • Updated existing customer information
  • E
    Tour Guide/Gallery Attendant
    Exploreum
    Jul 2016 - Dec 2016 (6 months)
    • Greeted and welcomed customers to the tour
    • Informed customers about the itinerary of each tour
    • Planned itineraries in accordance with weather forecasts and the length of each tour
    • Scheduled visits and purchased tickets to museums, galleries, protected parks, and other attractions ahead of time
Education verified_user 0% verified
  • Lyceum of the Philippines University
    Bachelor of Science
    Lyceum of the Philippines University
    Jan 2012 - Jan 2016 (4 years 1 month)